Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Description

The Operations Manager is responsible for their department's staffing, employee engagement and satisfaction, quality and compliance, adherence to Standard Operating Procedures (SOPs), process design, implementation and improvement.

Schedule: Monday - Friday 5am-3pm

Key Responsibilities - Specifically the role of Operations Manager:

• Organizes and deploys departmental strategy to Supervisors and Operations Support Leads and up to 50+ distribution center employees to enhance customer experience, increase productivity, mitigate risk, and improve processes.
• Manage Operations Supervisors and Operations Support Leads performance to be measured against job requirements, roles and responsibilities while reinforcing an innovative, evidence-based culture based upon continuous process improvement, risk mitigation and opportunities for professional growth for assigned duties.
• Actively support the senior leadership team by participating in team meetings and strategy sessions while partnering with the training department to design, implement, and refine a leadership development program that builds bench strength while providing individuals with a pathway to career growth in operations.
• Evaluates financial and operational performance metrics (KPI/SLA) for assigned program(s); holds regular meetings with Supervisor’s to summarize how metrics affect program objectives; mentors the development of Supervisor’s business acumen.
• Work closely with Supervisors and Operations Support Leads to ensure that McKesson complies with all government regulatory, anti-fraud and abuse statutes by monitoring and maintaining standardized policies and procedures.
• Mentors core competency behaviors and models McKesson’s core values (ICARE & ILEAD) in all internal/external interactions.
• Reinforces operation’s commitment to building and growing a diverse, inclusive workforce.

Minimum Requirements

• Typically requires6+ years experience, including 0-2 years supervisory experience
• Distribution Center experience (large size)

Critical Requirements

• 0-2 Experience managing, leading and developing staff
• Technical ability: Excel, MS Office products
• Excellent and effective business communication skills both verbally and in writing
• Ability to multi task in a fast paced environment and make strong business decisions
• Demonstrated employee engagement skills

Additional Knowledge & Skills

• 4 year degree preferred
• 2+ years of supervisory or management experience highly preferred.
• Industry experience in logistics, supply chain, warehouse, manufacturing or distribution environment preferred
• Skilled in interviewing, coaching, evaluation, discipline and record keeping
• Experience with DEA regulations a plus
• WMS experience preferred
• MS Access proficiency and ability to interpret and analyze data

Physical Requirements

• High energy distribution center environment
• May be required to work various shifts, including nights and days.
• Some overtime required

Career Level

Manager-M2

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Continue to grow your career with McKesson!

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!