Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

The Senior Manager, Pharmacy, is accountable for all pharmacy services involved in the support of patients in Specialized programs at McKesson, including Oncology, Ophthalmology, and Rare Disease. The role will lead a team of skilled team members that will employ best practices to provide excellent care to patients. The role will oversee all activities related to the compounding of non-hazardous and hazardous sterile preparations, ensuring compliance with regulatory standards such as NAPRA and Provincial Pharmacy Standards. This role requires expertise in aseptic techniques, knowledge of pharmaceutical compounding regulations, and the ability to train and lead a team in a sterile environment. The Senior Manager, Pharmacy, will also provide national consulting and support to all sites and create national SOPs The role has accountability for the overall performance and success of this Pharmacy POD in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for business, solid clinical and operational experience, and make a difference by leading and developing the specialty pharmacy team to build accountability, drive business results, and provide exceptional patient care. The Senior Manager role is a successor role for the Director, Pharmacy, and knowledge of the entire Pharmacy, as well as back-ups for the other Senior Manager roles is required.

Section A – Specific Responsibilities:

• Provide leadership, mentoring, supervision, and oversight for the assigned department and pharmacy functions.
• Verify technical aspects of prescriptions as per the approved guidelines set forth by the Provincial Regulatory body.
• Perform technical duties associated with sterile compounding. Including but not limited to gathering and disinfecting of drugs/supplies, preparation of sterile compound within the controlled work environment, verification/packaging of final product.
• Maintaining a safe and clean work environment by following current standard operating procedures; complying with legal regulations; and monitoring the environment.
• Perform daily, weekly, and monthly cleaning of the controlled work environment and the primary engineering controls in accordance with established Standard Operating Procedures.
• Prepare and maintain all required reports and records including cleaning logs, equipment logs, and inventory logs. Ensuring all logs are completed and filled accordingly.
• Thoroughly and accurately complete documentation associated with the processing of materials.
• Ensure supplies are assembled, disinfected, and transferred to the controlled work environment appropriately.
• Recognizing scientific literature that is used to determine stability and establish the beyond-use-date (BUD) for each sterile preparation
• Creating national SOPs and training compounding teams nationally.
• Inventory tracking/price monitoring and reviewing pricing of compounding supplies.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements.
• Participate in training opportunities to keep up to date with guidelines and standards.
• Working closely with management as well as coordinate with other therapeutic areas within the team as it pertains to the production of compounded sterile preparations.
• Reviewing and ensuring deviation and other quality assurance reports associated with the controlled work environment/personnel are filed accordingly.
• Develop, review, and update manufacturing records (MFRs)/batching records for all compounded sterile preparations
• Develop and oversee environmental monitoring program
• Managing all aspects of Master Formulation and Risk Assessments
• Participate and respond to all audit requirements and complete actions in a timely manner
• Manage and report on financials and inventory related to aseptic compounding
• Use and continuously evaluates scheduling processes and systems that best meet our customer’s demand for service, patient safety needs, contractual obligations, operational standards, and the equitable distribution of work amongst staff to cover the Pharmacy operating hours
• Required to be a point of escalation for both patient support programs and provider solutions workflows as needed

• Responsible for providing employees with timely, candid, and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
• Hiring, disciplinary, and termination duties of personnel
• Regular auditing and review of Supervisor and Pharmacists performance
• Implement training programs as needed to ensure the development of personnel.

• Acting as a sterile compounding supervisor as per NAPRA standards and overseeing all activities related to compounding of Hazardous and Non-Hazardous sterile preparations, as designated by the Pharmacy Manager and outlined in NAPRA
• Ongoing communication and contact with staff on goals, objectives, and pharmacy activities.
• Adherence to standards of care governed by the Ontario College of Pharmacists
• Operate and promote behaviors that uphold McKesson i2Care and iLead Principles.
• Ensure company policies and regulatory standards are at the forefront of all activities and decisions.
• Other duties as required.

Section B – Key Requirements:

Knowledge:

• Bachelor or Doctor of Pharmacy Degree an asset
• A valid license in good standing with the applicable College of Pharmacists
• Ability to assess and understand financial reports and business reports
• Proficient in using Microsoft applications to present and manipulate data
• Possess strong working knowledge of Kroll and its capabilities
• Knowledge of pharmaceutical compounding techniques and sterile compounding guidelines associated with compounding of hazardous, non-hazardous, and high-risk sterile preparations.
• Must have the knowledge of NAPRA/USP 797 standards

Skills and Abilities:

• Time management skills to ensure business timelines are met.
• Excellent customer service and be able to set the same expectations from the rest of the team.
• Must be able to work independently, with minimum supervision.
• Must be able to build relationships with key physicians as well as their clinic staff.
• Exercises sound knowledge and good judgment
• Accountable and results-oriented.
• Able to travel as business needs arise; possess a valid driver’s license
• Strong leadership skills, can lead, inspire, mentor, develop, and guide a team
• Ability to work independently in an aseptic environment, strong computer skill in a Windows environment using Outlook, Excel, and Word.
• Highly organized with strong attention to detail.
• This position requires a significant degree of precision and adherence to procedures and policies.
• Ability to work in a controlled and sterile environment with strict adhere to safety protocols.

Experience:

• Previous experience in Specialty Pharmacy or related field, 3 + years of experience favored.

• 3-5 years of people and progressive pharmacy management experience
• Previous aseptic compounding experience is an asset

• Effective communication with team members and external parties

Section C – Supervision and Communication:

Communication:

• PSP,  INVIVA Clinics, Senior Leadership, Navigation, Provider Solutions, Vendors, Regulatory Bodies, Medical Clinics, Pharmacy, Patients and drug plans.
• Ability to monitor and participate in communication with above
• Ensures that staff has the information required to do their jobs, by conducting regular meetings and sharing communication from Program OPS and Senior Leadership
• Ensures training is assigned, where necessary, and completed on time
• Oversees staff communication with clinics involved in patient care

Direct Reports:

Includes supervisor, pharmacists, regulated pharmacy technicians and pharmacy assistants.

Section D – What you gain in the role

Knowledge:

• Ability to address the various challenges specific to a specialty pharmacy setting.
• Management & People Leadership experience
• In-depth knowledge of various types of specialty medications
• Program Management
• Proficient in interpreting and implementing Health Canada and Provincial Pharmacy Board regulations
• Quality control and assurance skills in a sterile environment
• Facility maintenance and management for sterile compounding facilities
• Effective training and education abilities in aseptic practices
• Strong adherence to safety protocols and guidelines
• Development of regulatory knowledge, safety guidelines, and quality control expertise
• Develop specialized skills in pharmaceutical compounding

Skills and Abilities:

• Teamwork and management
• Unique medications and patient needs.
• Problem-solving
• Interpersonal skills
• Active listening
• Teaching
• Patient Advocacy
• Decision making
• Collaboration
• Communication Skills

Experiences:

• Working with various cross functional teams
• Specialty Pharmacy setting experience

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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