Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

Reporting to the Communications Director, as part of the Retail Customer Communications team, the Senior Communications Advisor will work closely with key stakeholders and senior executives to develop and execute communications strategy, messaging, and planning for regional Retail/Institutional customers and banner members.

The Senior Communications Advisor will be responsible for leading key content solutions that create awareness, engagement, and establishes McKesson Canada as a thought leader in the pharmaceutical industry in particular region. The role requires the drive to execute concise, informative communications in a timely manner as well as using their professional expertise to resolve complex situations in creative and effective ways.

Specific Responsibilities

• Serve as the retail customer communications prime for all regional projects, programs, and tactical communications. Responsible for creating and executing impactful content; messaging; to internal and external audiences across a variety of channels. Ensure projects are completed as defined within the approved scope and on time.
• Partner with cross-functional teams to lead communications planning efforts in conjunction with Sales Operations and Customer Care. Strengthen the communications skills and capacity of internal team members to ensure consistency across the organization.
• Assumes editorial ownership of affiliated customer newsletter that provides important and exclusive updates on product offerings, service impacts, education, regulatory changes, and industry news.
• Responsibility for contributing to positive regional narratives through the use of digital/social media, channels by working collaboratively with channel owners (Marketing & Corporate Communications) to highlight good news stories for their region.
• Champion the McKesson brand for all communications initiatives. Ensure proper and consistent positioning of the organization and its strategic priorities with regional stakeholders. Identify opportunities to engage with customers and members to strengthen the brand and instill a culture of positive, open communications.
• Act as the subject matter expert for regional stakeholders, providing strategic communications advice, and proactively engage in regular dialogue with business leaders to maintain an understanding of the current environment, challenges, support requirements; and provide creative solutions.
• Measure, analyze, and report on the performance of regional communications initiatives; continually monitor metrics, adjusting messaging to maximize impact and effectiveness when needed.

General Responsibilities

• Strong self-directed initiative, resourcefulness, and drive for innovation;
• Strategic thinker, strong customer-centric ethic, coupled with a keen sense of the big picture;
• Creative, out-of-the box thinking; Willingness to learn and try new things
• A well-defined sense of diplomacy, supported by high degree of enthusiasm, creativity, interpersonal skills, and entrepreneurial spirit;
• Excellent executive presence and ability to cultivate positive relationships with cross-functional internal and external customers and executive leaders;
• Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines;
• Work produced accurately and with a high level of quality;
• Mindset of continuous improvement and desire to contribute.

Minimum Qualifications

• Relevant education in communications, journalism, marketing communications or a related field.
• 5+ years of experience developing, implementing, and leading communications strategies, preferably for a large organization within the retail, healthcare, or pharmaceutical industry.

Key Competencies

• Healthcare landscape/ pharmacy knowledge in a regulated environment is a strength;
• Experience in B2B Communications is strength;
• Superior communication skills (written, verbal, editing); bilingual in French is considered an asset;
• Proficiency with Microsoft Office 365, Marketo, Salesforce, Smartsheet, Mailchimp, and other communication tools an asset.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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