Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need:

The Senior Director, Specialty Manufacturer Engagement Services role leads the operational implementation and management of specialty pharmaceutical manufacturer agreements across the organization. This role represents an elevated leadership position with expanded scope, overseeing the complete lifecycle of specialty products post-contract execution, including manufacturer onboarding, item setup, product launches, and ongoing service delivery. In the new organizational structure, this role focuses strictly on post-contract implementation, with contract negotiations handled separately by the Account Director team.

The leader directs the Specialty Distribution Account Management team, responsible for day-to-day manufacturer relationships, the Product Access team, which manages limited distribution drug access, and the Sr Manager for Specialty Strategic Initiatives, who is responsible for cell and gene account management, REMs program management, as well as Specialty Distribution strategic initiatives.  This role also serves as a critical liaison between manufacturers, internal stakeholders, and customers seeking access to restricted specialty products. This position drives operational excellence, ensures compliance with complex contractual terms, and serves as the escalation point for high-priority specialty manufacturer issues. 

This is a Hybrid role requiring some onsite work. Candidate must reside within a commutable distance to Irving, TX.

Key Responsibilities:

• Team Leadership & Talent Development: Provides strategic direction, mentorship, and leadership to the Specialty Account Management and Product Access teams. Establishes clear performance expectations, drives accountability, and develops talent to ensure exceptional service delivery. Builds a high-performing team capable of managing complex manufacturer relationships and access programs. 

• Specialty Manufacturer Relationship Management: Leads the team responsible for operationalizing specialty manufacturer agreements post-contract execution. Ensures proper implementation of complex specialty product contracts, maintains strong manufacturer relationships, and serves as the primary escalation point for strategic manufacturer issues. Oversees business reviews and ongoing relationship management for key specialty manufacturers. 

• Product Access Leadership: Directs the Product Access team responsible for managing limited distribution programs and facilitating access decisions for specialty products. Oversees the evaluation of customer requests for access to restricted products, serving as a liaison between manufacturers, internal stakeholders, and customers. Establishes governance processes to ensure appropriate patient access while maintaining compliance with manufacturer requirements. 

• Specialty Product Launch Excellence: Oversees the implementation and launch of specialty pharmaceutical products, ensuring appropriate distribution strategies, inventory management, and coordination with internal stakeholders. Develops and implements processes to optimize product launches, including demand planning, inventory positioning, and performance tracking. 

• Cross-functional Collaboration & Process Improvement: Works closely with other functional areas including Distribution, Purchasing, Finance, Distribution Centers, and Contract Management to ensure alignment and effective execution of specialty manufacturer agreements. Identifies and implements process improvements to enhance operational efficiency and manufacturer satisfaction. 

• Market Access Strategy Support: Partners with Account Directors and internal stakeholders to develop and implement market access strategies for specialty products. Provides expertise on product access considerations and channel strategy to support contract negotiations and optimize product distribution approaches. 

Minimum Requirement:

• Degree or equivalent experience. Typically requires 13+ years of professional experience AND 6+ years of diversified leadership.

Education:

• Bachelor's degree in Business, Supply Chain, Healthcare or related field required; MBA or advanced degree preferred. 

Critical Skills:

• Minimum 13 years of experience, 10 of which should be in pharmaceutical distribution or healthcare industry with at least 6 years in a leadership capacity. 

• Experience with manufacturer contract implementation, product management, and managing complex operational processes.  

• Demonstrated experience working with pharmaceutical manufacturers and understanding of pharmaceutical supply chain. 

• Deep understanding of the pharmaceutical ecosystem, including Limited Distribution Drug (LDD) dynamics.

Additional Skills:

• Comprehensive understanding of pharmaceutical distribution operations and supply chain dynamics  

• Strong analytical skills with ability to interpret and present complex operational data  

• Excellent relationship management capabilities with both internal and external stakeholders  

• Proven team leadership skills with ability to develop and motivate direct reports  

• Experience managing product lifecycles and inventory optimization  

• Strong business acumen with focus on operational excellence  

• Exceptional problem-solving abilities with emphasis on customer-focused solutions  

• Excellent communication and presentation skills for business reviews and executive interactions 

• Able to travel up to 25% of the time.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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