Job Details

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

As the Patient Referral Coordinator you will be responsible for:

• Being knowledgeable of all Early Phase trials and processes that are offered by SCRI at Mary Crowley

• Serving as the point of contact for all staff regarding patients being referred for Early Phase trials including but not limited to emails, phone calls, and verbal communication.

• Educating patients with details and expectations with the referral process

• Maintaining a tracking system of incoming referrals and inquires and initiate data entry for new patients in applicable systems

• Communicating with patients and referring oncologists throughout the referral process

• Coordinating activities related to obtaining medical records and imaging for all new patients

• Collaborating with the clinical team to complete a review of patient’s medical records

• Following up with scheduling appointments in a timely fashion

• Reviewing of physician schedule for new patient appointments and provide necessary feedback to physicians when needed

• Collaborating with the Financial Counselor to verify eligibility and benefit coverage of primary and secondary insurance to confirm coverage for services

• Identifying and coordinating activities related to solving potential concerns related to health care, financial and/or social barriers

• Communicating status of referrals, referral metrics and process updates to leadership

• Coverage for various processes within the Drug Development Unit as directed by leadership. 

You should have for this position:

• An associate degree, bachelor's degree is preferred

• Strong interpersonal skills and ability to work with individuals across all levels of the organization

• Excellent oral and written communication skills

• Effective analytical, technical and problem-solving skills

• Strong multi-tasking skills

• Proficient planning, typing and organizational skills

• Healthcare experience is preferred

• Research experience is preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.