Job Details

The Manager of Revenue Cycle serves all Sarah Cannon Research Institute lines of business. This role is responsible for developing strategy and delivering programs focused on compliance and optimization of the research revenue cycle. Specific responsibilities include ensuring billing and collection compliance against contracted services, driving standardization across SCRI utilizing scale, and collaborating with other Sarah Cannon business lines to achieve optimal account receivable and profitability metrics.

Duties and Responsibilities: 

Duties include but are not limited to:

• Provides direction and support for the development of an overall revenue strategy as it relates to compliance and optimization of the research revenue cycle.

• Defines and implements efficient, effective and measurable operational processes that focus on revenue cycle optimization and profitability.

• Collaborates with finance, operations, and executive leadership and has responsibility for analytic work as it relates to trends and reviews of individual studies, projects, and sponsors.

• Develops content and leads monthly reporting meetings (MOR) with leadership.

• Drives highest levels of service and performance to clients and partners.

• Continuously improves revenue cycle while enhancing service and optimizing relationships with business partners and sponsors.

• Provide guidance and support to staff to assure capacity for success in achievement of goals and objectives.

• Participates in and leads training protocols for all functions related to billing services, process changes, and best practices.

Mandatory: The following are mandatory expectations of all Sarah Cannon employees.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

• During your employment with Sarah Cannon, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

Minimum Qualifications: 

• Bachelor’s degree /Masters Preferred in related field is required

• 3+ years of experience in healthcare receivables management required

• 1+ years of utilization review/management experience required and/or equivalent education or experience in job related activities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Excellent written and verbal communication skills required.

• Highly experienced in data model creation and analysis.

• Analytical and problem solving skills, the ability to understand complex clinical trial reimbursement structures, and the ability to apply contractual regulations to billing processes.

• Results-driven and collaborative style to achieve defined objectives.

• Self-directed with demonstrated ability to work independently to meet deadlines.