Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

• Processing new intake referrals in our Scheduling application system within 1 business day 
• Triage and Assign patient details to Therapeutic Scheduling Team and respective partners (Pharmacy, Programs etc.). 
• Input and Process Renewals and all other Intake service requests.  
• Process all other valued services (E.g. TDMs, TBQ, vaccines etc.).  
• Processing of incoming medical order changes (frequency, dose changes, reload or STAT)  
• Process and update patient files and program documents in Scheduling application for data accuracy. 
• Escalate pending follow ups greater than 2 business days to Team Lead/ SupervisorCross trained to assist with Automated reminders processing as required.  
• Processing and submission of Post appointment outcomes Post visit report (PVRs) /Adverse Event (AEs) within 1 business day to respective Programs or Physicians as required and update scheduling system and documents to patient file.  
• Validation of records for completeness and data accuracy against molecule cheat sheet for PVR and AE instructions prior to submission  
• Processing of incomplete appointment status (e.g. No Show) to be sent to respective Program, Pharmacy and Scheduling team for follow up with patient. 
• Creation of Private Pay referral requests. 
• Cross trained to assist as needed with any other tasks for Intake team to ensure a continuum of service. 
• Completing all other administrative tasks for the Intake Coordination Team and PCC coverage as required. 
• Assist regional scheduling pod with coordination of next appointment as required.  
• Ensure an understanding of the divisions KPI and each medical therapy SLA. 
• Represent McKesson Infusion Services as Intake SME in meetings, workshops, and other business functions. 

Education:

• High school graduate and business/health background is an asset

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!