Senior Manager, Training
Mississauga, Canada Job ID JR0128745 Category Training, Customer Service & Relations Post Date Jun. 03, 2025McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Job Summary
McKesson Canada Specialty Health is seeking a dynamic Senior Manager of Training to lead a high-performing training team and serve as a strategic partner across our business units. This role is pivotal in designing and executing impactful training programs that elevate staff performance and ensure exceptional service delivery to patients and customers.
Location: 2300 Meadowvale Boulevard Mississauga, ON
*This is a hybrid role, requiring on-site presence at the office two days per week
Key Responsibilities
- Develop and implement a comprehensive training strategy aligned with business goals, with a focus on healthcare and pharmaceutical operations.
- Lead and mentor a team of training professionals to deliver high-quality, scalable training solutions.
- Collaborate with cross-functional teams to assess training needs and deliver targeted learning programs that enhance the customer and patient experience.
- Ensure training initiatives are strategically aligned with the objectives of McKesson Canada Specialty Health’s business units.
- Oversee the creation and maintenance of onboarding programs for new and returning staff, ensuring compliance with healthcare regulations and internal policies.
- Drive continuous improvement through training that supports operational excellence and quality enhancement.
- Partner with stakeholders to deliver change management training for new systems, processes, and strategic initiatives.
- Support sales enablement through training that effectively communicates McKesson’s value propositions in the healthcare and pharmaceutical space.
- Ensure effective delivery of both in-person and virtual training sessions; monitor and evaluate training effectiveness using performance metrics.
- Present complex information in a clear, engaging manner to diverse audiences, including senior leadership.
- Manage and optimize training systems and platforms (e.g., Cornerstone OnDemand, Absorb).
- Keep training content current and aligned with industry standards, innovations, and compliance requirements.
- Stay abreast of trends in healthcare training, adult learning, and e-learning technologies.
Minimum Qualifications
- Minimum 5 years of experience in developing and managing training programs, preferably within the healthcare or pharmaceutical sectors.
- Post-secondary education in Human Resources, Adult Education, Organizational Development, or a related field.
- Proven experience in corporate training, learning and development, or HR training leadership roles.
Key Competencies
- Strong understanding of healthcare operations, pharmaceutical services, or specialty health programs.
- Bilingualism (French/English) is an asset.
- Demonstrated leadership in managing and inspiring training teams.
- Excellent communication and case management skills.
- Proficiency in learning management systems and training tools (e.g., Cornerstone OnDemand, Articulate, Absorb).
- Strong project management skills with the ability to prioritize and meet deadlines.
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Strategic thinker with a proactive approach to identifying and implementing improvements.
- Highly organized, detail-oriented, and decisive.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$98,700 - $164,400McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
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Benefits
We not only care about the wellbeing of our patients, customers and the communities we serve — we care about you. That’s why we provide our employees with a comprehensive support system for all aspects of Your Care: physical, emotional, financial and social.
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Hiring Process
At McKesson, we truly care about the candidate experience and will be with you every step of the way. Ready to take the first step? We’ll guide you along the journey of our hiring process.
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Culture and Values
Care, meaning, and belonging — this is the foundation of how we interact with customers, business partners, and each other.
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Inclusion & Belonging
Our culture is built around diverse perspectives because everyone’s unique story, experiences, and ideas are valued here.
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Early Talent & Internship Opportunities
Students and recent grads: shape the future of health by joining #TeamMcKesson! Apply to one of our internships or full-time opportunities today.
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About McKesson Corporation
Learn about how McKesson, a diversified healthcare services leader, is shaping the future of health and advancing health outcomes for all!
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Columbus Office
Join #TeamMcKesson in Columbus, Ohio, with CoverMyMeds! We believe in fostering a supportive environment that allows you to thrive both personally & professionally.
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Distribution Operations
Join our Distribution team! Working at one of McKesson’s distribution centers gives you the opportunity to grow in your career and make an impact.
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