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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need

The Solution Architect, Service Enablement is responsible for providing architectural guidance and best practices in designing and developing tools and which enable ServiceNow Security Operations processes for McKesson Technology. In this role, you will be responsible for working with our partners and teams to establish, integrate, and continuously evolve best practice processes in ServiceNow. You will also provide input to the ServiceNow SecOps roadmap, including onboarding integrations, processes, assets, and other relevant components to a unified ServiceNow platform to ensure consistent level of quality and service across the Enterprise.

Job Description

Core Responsibilities:

• Establish standards and practices for maintaining the ServiceNow SecOps architecture and functionality, within the overall platform model.
• Support design and implementation of SecOps standards to achieve desired cybersecurity outcomes and foster security and analytics.
• Provide technical evaluation of demands against ServiceNow module features, platform capabilities, and best practices.
• Offer guidance on prototyping and accelerating time from design to deployment.
• Partner with security architecture and other internal stakeholders to provide required diagrams and accommodations to align with MT standards, frameworks and policies.
• Advise on configuration and coding standards.
• Support remediation of configurations not aligned to ServiceNow best practices.
• Oversee the SecOps module focused on core features, integrations, and upstream-downstream data flows.
• Partner with cybersecurity to design and deliver platforms that improve our overall security posture and enable operational excellence.
• Provide input to platform roadmap for features and capabilities to maximize platform value and build a sustainable platform.

Minimum Requirements

• Typically requires 10+ years relevant experience

Critical Skills

• A minimum of 8 years of experience in a variety of IT architecture and/or IT Service Management roles (such as hands-on service delivery, operations management, consulting, etc.) with increasing levels of responsibility.
• Understanding and experience implementing and supporting the Security Incident Response and Threat & Vulnerability Management modules of ServiceNow.
• Strong understanding of the ITIL framework and the ITSM, ITOM, ITAM processes.
• Strong technical foundation in the Now Platform, either as an administrator or developer.
• Knowledge and experience in database design schemas, database modeling, and cloud application technology.
• Requirements gathering and facilitation experience.

Additional Skills

• Excellent written and verbal communication.
• Strong collaboration, facilitation, and negotiation skills to successfully partner with a diverse group of stakeholders.
• Experience designing systems to optimize IT operations.
• Relevant professional certification (e.g., ITIL credentials, ServiceNow certifications), strongly preferred.

Education

4-year degree or related field or equivalent experience

Physical Requirements

• General Office environment

Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!