Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Description: Sr. Health Services Associate

Role Summary:This key position involves answering phones and providing communication to healthcare providers, patients, and other internal customers. The role is responsible for coordinating and scheduling initial and refill patient shipments.

Key Responsibilities:

• Demonstrate initiative and take a proactive, enthusiastic approach to work.
• Possess strong telephone skills.
• Answer incoming phone calls and provide necessary information.
• Contact patients to gather essential information for coordinating prescription shipments.
• Accurately and completely schedule medication deliveries.
• Maintain patient records with accuracy and completeness.
• Adhere to all applicable government regulations, including HIPAA and compliance regulations.
• Perform other duties as assigned.

Basic Qualifications/Requirements:

• High school graduate or equivalent.
• Preferred 1-3 years of experience in a Customer Service Center.

Physical Requirements:

• Professional office environment.
• Must frequently stand, walk, sit, and reach outward.
• Ability to push/pull up to 15 lbs and lift/carry up to 15 lbs.

Company Overview:McKesson is dedicated to improving health outcomes and enhancing patient care in every facet of healthcare. At McKesson Specialty Health, we offer a comprehensive range of products and services that support specialty patient care. From the beginning stages of product life cycles and specialty drug distribution to fully integrated healthcare technology systems and practice management support, our goal is to empower community patient care delivery systems. We help community practices advance the science, technology, and quality of care, ultimately benefiting patients in the communities where they live.

Every McKesson employee plays a crucial role in fulfilling our mission. By joining McKesson Specialty Health, you become a catalyst in a global network that assists millions of people worldwide. You'll collaborate on products and solutions that align with our mission to improve lives and advance healthcare. Working with us offers the opportunity to shape an industry that is essential to everyone.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!