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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Title: Lead Discovery Architect, Operations Enablement

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career.

Starting Pay is between $150,500.00 to $194,000.00 annually depending on experience

Current Need

The Lead Discovery Architect, Operations Enablement is responsible for providing thought leadership and strategic guidance/sequencing for enablement of patterns and connectors to enable automated discovery of our technology environment. The architect will partner with leaders in Infrastructure, Asset Management, Applications and the business to understand and remediate gaps in documentation of our technology landscape. The architect will ensure that we maximize the business value of our ServiceNow investment, building connections between on-premise and cloud assets, to ensure that our CMDB provides an authoritative source of truth for assets, applications, and related infrastructure. With an emphasis on operational excellence imperatives, we are building an internal capability to guide our long-term journey with this strategic platform.

Job Description

Core Responsibilities:

• Establish standards and practices for automated discovery of the technology environment (on-premise, private cloud, public cloud, etc.) that underpins the ServiceNow architecture model.
• Design reconciliation processes to aggregate various data sources into a robust, single source of truth.
• Support design and implementation of a configuration management operating model to achieve desired outcomes and foster service owner engagement/ownership.
• Provide technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices.
• Offer guidance on prototyping and accelerating time from design to deployment.
• Partner with security architecture and other internal stakeholders to provide required diagrams and accommodations to align with MT standards, frameworks and policies.
• Support remediation of configurations not aligned to ServiceNow best practices.
• Oversee the end-to-end platform focused on core features, integrations, and upstream-downstream data flows.
• Partner with IT Operations to design and deliver platforms that enable operational excellence and asset management standards.
• Provide input to roadmap for onboarding of additional features and capabilities to maximize platform value and build a sustainable platform.

Minimum Requirements

• Typically requires 10+ years relevant experience

Critical Skills

• Hands on experience with Discovery – patterns, schedules, service graph connectors, reconciliation engine, etc..
• Knowledge and experience in database design schemas, especially ServiceNow’s Common Services Data Model, to enable McKesson’s maturity journey.
• A minimum of 8 years of experience in a variety of IT architecture and/or IT Service Management roles (such as hands-on service delivery, operations management, consulting, etc.) with increasing levels of responsibility.
• Strong understanding of the ITIL framework and the ITSM, ITOM, ITAM processes.
• Strong technical foundation in the Now Platform, either as a platform administrator or developer.
• Requirements gathering and facilitation experience.
• Experience in Cloud discovery

Additional Skills

• Excellent written and verbal communication.
• Strong collaboration, facilitation, and negotiation skills to successfully partner with a diverse group of stakeholders.
• Experience designing systems to optimize IT operations.
• Relevant professional certification (e.g., ITIL credentials, ServiceNow certification), strongly preferred.

Education

4-year degree or related field or equivalent experience

Physical Requirements

• General Office environment

Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson.

Relocation is NOT budgeted for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!