Manager, Business Analytics
Irving, Texas, Alpharetta, Géorgie, Columbus, Ohio, Richmond, Virginie, The Woodlands, TexasProfil recherché
Qu’est-ce qui définit Manager, Business Analytics couronné de succès? Voici les qualités principales de cette personne :
- Performance
- Audace
- Axée sur les objectifs
- Persuasion
- Expertise en relations
- Compétence dans la présentation
La Culture

Rôle clé
viser à réaliser un travail intentionnel et significatif chaque jour. Gérer le cycle de vie complet de l’entente client et jouer un rôle clé dans les façons dont McKesson peut faire progresser les résultats sur la santé de tous.

Participation
joindre une équipe collaborative, déterminée et dynamique qui se consacre à l’établissement de relations exceptionnelles avec notre clientèle actuelle et potentielle.

Votre expertise
l’avenir de la santé commence par vous. Votre histoire, vos idées et vos expériences uniques sont estimées ici, et nous avons besoin de votre expertise en vente pour réaliser notre mission d’améliorer les soins de santé dans tous les milieux.
Avantages sociaux
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Une couverture sur laquelle vous pouvez compter :
- Soins médicaux, dentaires et de la vue
- Compte de frais médicaux
- Compte de frais variables
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Des avantages sociaux qui surpassent votre salaire de base :
- 401(k) (États-Unis)
- Régime de retraite (Canada)
- Régime d’actionnariat privilégié pour le personnel
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Soutien au bien-être global :
- Programmes de santé mentale
- Horaires de travail flexibles
- Congés payés
- Programme de mieux-être
- Remboursement des droits de scolarité
- Occasions de bénévolat
- Environnement de travail flexible
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Un chef de file mondial de l’inclusion :
L’engagement de McKesson envers la diversité et l’inclusion commence au sommet. Nous figurons d’ailleurs à la liste des Meilleurs employeurs en matière de diversité compilée par Forbes.
Responsabilité
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
We are seeking aManager, Business Analyticswho will be responsible for helping to manage a subset of the Strategic Accounts customer portfolio. The Business Manager’s role is to act as an advisorby activelyidentifying growth opportunities and business efficiencies to informdevelopment ofcustomer strategiesby leveraging data and analytics. Doing so will ensure customer satisfaction and long-term retention.This role will work with customer and internal McKesson stakeholder and partners andwill collaborate acrossthe Strategic Account teams.
The Business Manager is responsible forsupportingkey accountsfor our Strategic Accounts (SA) segment. They are responsible forleveraging data and analytics to enhance customer and McKesson’s operational and financial position,while strengthening the relationships of both our internal and external customers. Business Manager will regularly interact and collaborate with senior management, internal departments, customerand the SA Team on matters impacting their customers.
*****Remote/Work from Home. Commutable distance to a McKesson Hub is preferred: in Irving, TX, The Woodlands, TX, Alpharetta, GA, Columbus, OH, or Richmond, VA.*****
Key Responsibilities
Customer Management:
Provide best in class customer-focused service, advising, and value for assigned customer
Acts as a business analyst liaison for all customerfinancial impacts, which includes working cross departmentally with operations, credit, finance, pricing, etc., to optimize business results and customer satisfaction and identify new business opportunities
Establish regular cadence of customer meetings that meet customers' requirements to review any projects, initiatives, and progress to completion.
Responsible for reporting andcommunicating of customer performance to their supply agreement commitments to McKesson (minimum volume commitments, mix commitments, rebate requirements, etc.)
Reduce operating cost by leveraging data to improve internal processes, increased adoption rate of McKesson tools and systems, and full understanding of customer business needs.
Engage data driven conversations with customer and internal partners to help influence the customer’s experience and achieve agreement adherence.
Adopt and utilize Digital Mindset to drive insights to improve inform decision making processes
Execution:
Accountable for understanding Supply Agreements construct including minimum customer commitments, and operational processes as well as monitoring compliance.
Collaborate with the sales team to achieve and maximize customer commitments while driving satisfaction and engagement for the long-term partnership expansion
Prepares Quarterly and Yearly customer business reviews in conjunction with sales and marketingcounterparts
Understand the impact ofMcKessonEnterprise Solutions and Services to the financial books of the customer and how we can influence them
Responsible for staying abreast of and learning about all technical applications, products, programs, and services available to customers
Relationship:
Must be able to develop strong relationships with customers, connecting key business executives and stakeholders
Requires the ability to influence the thinking and gain acceptance of others in sensitive situations
Ability to present data and findings in a concise manner
Must navigate difficult conversations with a consultative mindset that is empathetic, understanding and collaborative
Responsible for representing the company by consistently demonstrating McKesson’s I2CARE (Integrity & Inclusion, Customer-First, Accountability, Respect, Excellence)and ILEAD (Inspire, Leverage, Execute, Advance, Develop) shared principles, both internally and externally.
Minimum Requirement
Degree or equivalent and typically requires 7+ years of relevant experience.
Critical Skills
- Degree or equivalent and typically requires 7+ years of account management, data analytics, and/or sales support experience, ideally within the pharmaceutical industry.
Customer-facing, can develop and maintain effective, positive internal/external working relationships with a diverse group of individuals
Advanced communication skills: fact-based, clear, logical thought process with a record of success in developing relationships, presenting, and communicating financial results effectively
Strong executive presence
Ability to work well under pressure and manage multiple competing priorities
Effective problem solving and resolution management
Strong follow up skills with ability to prioritize and meet deadlines
Critical thinking fueled by analytics
Expert data visualization skills (PowerBI and/or Tableau).
Proficient in Data Platforms (SQL, Snowflake)
Proficient MS Office suite(Word, Excel, PowerPoint and Outlook)
Proficient with Digital Mindset tools, AI and ML
Work Environment
Remote/Work from Home. Commutable distance to a McKesson Hub is preferred: in Irving, TX, The Woodlands, TX, Alpharetta, GA, Columbus, OH, or Richmond, VA.
Normal office requirements – significant computer work, meetings, work travel.
Travel up to 25% of the time.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$99,500 - $165,900McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!