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Tomorrow's health is... Defining a new possible.

Biomed Implementation Specialist

Richmond, Virginia Job ID JR0121793 Category Client Relationship, Customer Service & Relations Post Date Dec. 03, 2024
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Biomedical Implementation Specialist

The Biomedical Implementation Specialist drives onboarding for larger biomedical rental and service opportunities in coordination with Sales and Biomedical. Designs and manages detailed project plans for each implementation while identifying emerging issues and determining potential solutions. Coordinates with biomedical operations owner for account installation and processing for a given customer in the biomedical account segment.

Key Responsibilities:

  • Liaise with sales and the assigned biomed operations leaders to forecast and prepare operations for successful program rollouts.
  • Define the project steps for the rollout of new large scale customer programs and coordinate with operations on available capacity (personnel and rental equipment).
  • Set up a cadence and lead the project team to design all project milestones, including production scheduling to ensure achievement of all goals.
  • Verify that necessary contracts, account setup, pricing and licenses are in place
  • Monitor the progress of the program milestones to ensure completion within required timeframe and according to contract.
  • Develop new processes and recommend improvements to all procedures to and ensure optimal level of customer satisfaction at all times.
  • Work with customers to identify and resolve all issues and aid with same.

Minimum Requirements

  • 2+ years in experience in project management, customer and/or contract support
  • Bachelor s degree
  • 5 years of experience leading cross-functional projects or in a sales implementation role.
  • If no degree, 7 years of above experience.
  • Advanced proficiency with MS Office (SharePoint, Excel- Pivots, VLOOKUPS and presentation, Word, PowerPoint, Outlook, and Visio)

Preferred Skills

  • Experience with web-based meeting/communication software, Microsoft Office Suite, Teams
  • Excellent written and verbal communication skills
  • Organizational and project management planning skills
  • Ability to work independently and with limited supervision

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$55,500 - $92,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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