Implementation Manager
Cary, North Carolina Job ID JR0116820 Category Client Relationship, Customer Service & Relations Post Date Aug. 29, 2024McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The role is responsible for all aspects of the development/ implementation of BioPharma programs involving department or cross-functional teams focused on the delivery of a program from the design process through a finished state. This includes assessing project issues and developing resolutions to meet productivity, quality, and client-satisfaction goals. This individual is responsible for developing detailed work plans, schedules, status reports and readouts in addition to conducting internal/external meetings.
This individual owns the end to end process and provides a single point of contact for internal/external customers. The implementation manager interfaces with all areas affected by the project which may include BioPharma Manufacturers, pharmacy operations, finance/billing, and various departments (e.g. marketing, data and reporting, etc.) and regularly reports out to Senior Leadership both internal and external to McKesson (c-suite is common).
Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
4-year degree in related field highly preferred or equivalent experience.
Critical Skills
- Minimum 4+ years of experience in client facing cross-departmental program management, project management, or a similar role.
- Strong organizational skills and experience in managing projects spanning cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels.
- Ability to set clear expectations and hold self and others accountable for the work.
- Exudes executive presence and is comfortable presenting both in person and virtually to large groups.
- Customer focused and team player.
- High-level of initiative/self-starter.
Additional Skills
- Strong problem-solving skills with the ability to identify and address challenges.
- Ability to operate in a fast-paced, dynamic business environment.
- Proficient in project management methodologies and tools including SmartSheet – Six Sigma or PMP certification preferred.
- Experience with Microsoft Office Suite, including Visio, PowerPoint and Excel.
- Experience in healthcare preferred.
- Travel up to 30%.
Working Conditions:
General Office Demands
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$69,800 - $116,300McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
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Benefits
How we work and live plays a big role in building a healthier world. View our wide range of health benefits, financial benefits, wellness programs, and flexible working schedules.
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Hiring Process
Ready for the next step? We’ll guide you along the journey of our hiring process.
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Culture and Values
Advancing health outcomes for all — this is the foundation of how we interact with customers, business partners, and each other. Meet the team and learn more about our mission.
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Inclusion & Belonging
Our culture is built around diverse perspectives because everyone’s unique story, experiences, and ideas are valued here.
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