Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Senior Manager, Pharmacy is responsible for overseeing the entire pharmacy clinical and operational teams, including pharmacy assistants/caseworkers, regulated pharmacy technicians, pharmacists, supervisors, leads, and other managers. The role has accountability for the overall performance and success of the pharmacy in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for business, solid clinical and operational experience, and make a difference by leading and developing the specialty pharmacy team to build accountability, drive business results, and provide exceptional patient care. The Director, Pharmacy role is a successor role for the Senior Manager, Pharmacy, and knowledge of the entire Pharmacy, as well as back-ups for the other Senior Manager roles as required

Specific Responsibilities

• Oversees the pharmacy operations and provides direction on pharmacy activities and projects within the pharmacy.
• Leads the pharmacy team in the implementation and execution of department policies and procedures consistent with the organization’s mission and care philosophy and in collaboration with other Specialty Pharmacy Managers nationally.
• Participates in the planning and execution of the pharmacy’s goals and oversees the function of programs/services consistent with them.
• Promotes and ensures that the highest quality of care is provided to patients and families.
• Collaborates with other business units to grow the Biopharma & Provider Solutions division.
• Demonstrates P&L accountability for dispensing revenue, margin, profitability, and financial KPIs, including all operational expenses related to the specific site.
• Key responsibility for accurate monthly pharmacy inventory and reconciliation, compliance and process audits
• AR accountabilities and collaborating with Finance on collections including managing payor audits to reduce and eliminate claw back risk.
• Manage pharma partner activities at Pharmacy including client presentations, audits and tours.
•  People management responsibilities including performance management, talent recruitment, engagement and retention
• Provides leadership in key clinical therapeutic areas of Ophthalmology, Immunology, Neurology and Oncology.
• Ensures QA policies involving drug storage and patient deliveries are followed.
• Maintains relationship with provincial licensing body specific to province, and ensures all standards are followed by all staff.
• Manage coverage of the pharmacy to ensure adequate staffing is in place to meet workload demands.
• Operate and promote behaviours that uphold McKesson i2Care and iLead Principles
• Ensure company policies and regulatory standards are at the foremost of all activities and decisions
• Other duties as required

Key Requirements

Knowledge:

• Bachelor or Doctor of Pharmacy Degree
• A valid license in good standing with the applicable College of Pharmacists
• Ability to assess and understand financial reports and business reports
• Proficient in using Microsoft applications to present and manipulate data
• Possess strong working knowledge of Kroll and its capabilities

Skills and Abilities:

• Time management skills to ensure business timelines are met.
• Excellent customer service and be able to set the same expectation from the rest of the team.
• Must be able to work independently, with minimum supervision.
• Must be able to build relationships with key physicians as well as their clinic staff.
• Exercises sound knowledge and good judgment
• Accountable and results oriented.
• Able to travel as business needs arise; possess a valid driver’s license
• Strong leadership skills, can lead, inspire, mentor, develop and guide a team

Experience:

• Previous experience in Specialty Pharmacy or related field
• 3-5 years of people and progressive pharmacy management experience

Supervision and Communication

Communication:

• PSP, staff, INVIVA Clinics, Senior Leadership, Navigation, Medical Clinics, Pharmacy, Patients and drug plans.
• Ability to monitor and participate in communication with above
• Ensures that staff has the information required to do their jobs, by conducting regular meetings and sharing communication from Program OPS and Senior Leadership
• Ensures training is assigned, where necessary, and completed on time
• Oversees staff communication with clinics involved in patient care

Direct Reports: Pharmacy assistants, coordinators, registered technicians, supervisors, staff pharmacists, any pharmacy Lead roles.

What you gain in the role

Knowledge: 

• Ability to address the various challenges specific in a specialty pharmacy setting
• In-depth knowledge of various types of specialty medications

Skills and Abilities:

• Teamwork and management
• Unique medications and patient needs
• Problem solving
• Interpersonal skills
• Active listening
• Teaching
• Patient advocacy
• Decision making
• Collaboration

Experiences:

• Working with various cross functional teams
• Specialty Pharmacy setting experience

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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