Profil recherché
Qu’est-ce qui définit Business Optimization Associate couronné de succès? Voici les qualités principales de cette personne :
- Performance
- Audace
- Axée sur les objectifs
- Persuasion
- Expertise en relations
- Compétence dans la présentation
Employee Spotlight
The opportunity to work at McKesson means you get to join in our company purpose of Advancing Health Outcomes for All. Hear from one of our team members to learn more about their role and how they get to make an impact every day.
Culture
Rôle clé
viser à réaliser un travail intentionnel et significatif chaque jour. Gérer le cycle de vie complet de l’entente client et jouer un rôle clé dans les façons dont McKesson peut faire progresser les résultats sur la santé de tous.
Participation
joindre une équipe collaborative, déterminée et dynamique qui se consacre à l’établissement de relations exceptionnelles avec notre clientèle actuelle et potentielle.
Votre expertise
l’avenir de la santé commence par vous. Votre histoire, vos idées et vos expériences uniques sont estimées ici, et nous avons besoin de votre expertise en vente pour réaliser notre mission d’améliorer les soins de santé dans tous les milieux.
Avantages sociaux
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Une couverture sur laquelle vous pouvez compter :
- Soins médicaux, dentaires et de la vue
- Compte de frais médicaux
- Compte de frais variables
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Des avantages sociaux qui surpassent votre salaire de base :
- 401(k) (États-Unis)
- Régime de retraite (Canada)
- Régime d’actionnariat privilégié pour le personnel
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Soutien au bien-être global :
- Programmes de santé mentale
- Horaires de travail flexibles
- Congés payés
- Programme de mieux-être
- Remboursement des droits de scolarité
- Occasions de bénévolat
- Environnement de travail flexible
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Un chef de file mondial de l’inclusion :
L’engagement de McKesson envers la diversité et l’inclusion commence au sommet. Nous figurons d’ailleurs à la liste des Meilleurs employeurs en matière de diversité compilée par Forbes.
Responsibility
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Business Optimization Associate is responsible for managing the relationship of Intrafusion clients, ensuring operational excellence of the infusion suite within a given territory. The BOA will be the primary client contact in supporting the ongoing maintenance of the client and providing solutions that proactively meet client requirements for their designated account list. They will also be responsible for relationship management, retaining customers, identifying gaps in service, identifying needs, and growing their business in a designated territory. In addition to the account management duties, this role will be supporting many day-to-day tactile tasks that must take place to provide an excellent customer experience across multiple accounts. This is a hybrid, supportive role to Business Optimization Managers, so coordination with the outside sales rep will be critical.
Key Responsibilities
Account/Client Management
Meet and exceed revenue goals for a multi-state territory with different medical specialties
Plan and prioritize activities to identify and create performance opportunities for existing customers
Works with decision makers to support the growth of our infusion clients
Upsell value added solutions being offered through McKesson, Intrafusion, or any outside entity we have partnered with
Customer Support
Handle day-to-day administrative customer needs, ensure customer issues are resolved both promptly and thoroughly, and ensure customer maximizes existing products and services
Partner with the Business Optimization Manager to grow and retain business while providing continuous feedback on customer activity and build strategy/plan for each customer
Develop a knowledge base of the marketplace, environment, physician practice dynamics and concerns
Participation in training and educational key learning initiatives
Minimum Requirement
Degree or equivalent and typically requires 2+ years of relevant experience.
Critical Skills
2 + years relevant experience preferred, ideally in healthcare account management or sales
Demonstrated understanding and experience in the buy and bill model
Demonstrated understanding of Revenue Cycle Management and clinical operations
Additional Skills
Adaptive and solution-based sales approach to working with customers/sales teams
Consultative selling experience to the specialty physician market highly preferred.
Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
Experience in and demonstrated understanding of healthcare and distribution, GPO, industry trends, EHRs, inventory management technologies, billing and coding, private and public reimbursement models and payer contracting highly desired
Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible
Able to thrive in a dynamic environment and navigate organizational complexity and change
Professional, engaging and confident demeanor
Detail oriented with good problem-solving skills
Good reasoning abilities and sound judgment
Ability to work autonomously
Understand technology and customer ordering systems.
High level of computer proficiency using MS Office applications
Willingness to relocate for career growth a plus
Working Conditions
Environment (Office, warehouse, etc.) –
Office as a Destination
Work from Home
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Total Target Cash (TTC) Pay Range for this position:
$65,600 - $109,400Total Target Cash (TTC) is defined as base pay plus target incentive.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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