Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary:

Supplylogix is our pharmacy inventory management solutions maximize the supply chain capabilities of thousands of pharmacies across in the United States.

In this position responsibility includes day to account management of large, complex, retail and/or health system customers. The Sr. Account manager is responsible for the overall relationship and customer experience for their assigned customers. The Sr. Account manager serves as a strategic partner for customers both internal and external and delivers the voice of customer back to key partners to improve the overall customer experience through Supplylogix solutions.

Key Responsibilities

• Day to day customer management, including high profile key account, providing consultation and optimization work.

• Member of the account management team. Gather voice of customer, aids in prioritization of software enhancements.

• Business review preparation (data collection, consolidation)

• Documentation and miscellaneous

Minimum Job Qualifications:

5+ years of account management, vendor management and/or customer relations experience in the pharmaceutical industry.

Critical Skills

• Strong experience of business case preparation and presentation.

• Information gathering sessions with external customers and deliver results to product management group.

• Must have strong executive presence.

• Maintain high level of customer satisfaction and net promoter scores.

• Strong Microsoft Office skills. (PowerPoint and Excel)

• Ability to work independently to manage customers.

• Project management experience.

Additional Skills

• Consultative experience in a pharmaceutical setting.

• Strong preference to strong mentorship/leadership experience.

• Familiarity with sales demos.

• Ability to work in a highly collaborative setting on cross functional projects.

Education

• 4-year undergraduate degree required and/or equivalent work experience in the pharmacy industry.

• PharmD, RPh or CPhT preferred

Physical Requirements

• General Office environment.

• Travel less than 20%

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!