Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

Reporting to the Sr. Manager, Corporate Quality and Compliance Excellence, the Specialist, Corporate Quality and Compliance Excellence will be responsible for ensuring adherence to the established standards of quality including reliability, usability, and performance. The incumbent will support the operations (within National Pharma Distribution) and the Corporate Team. The focus will be on continuous improvement initiatives, national and corporate projects, supporting specific ongoing QMS requirements, participate in maintaining KCIs and identifying risks.

At this level, the Specialist, Corporate Quality and Compliance Excellence typically:

• Works under limited direction with work being evaluated upon completion to ensure objectives have been met. 

• Determines and develops approach to solutions.  

• Frequent inter-organizational and outside customer contacts.   

• Represents the department on projects and may perform in project leadership role. 

• Represents the department and is the main quality point of contact at the DC level. 

• Provides resolutions to a diverse range of complex problems using judgement within defined policies and practices. 

Section A - Position Description

The Specialist, Corporate Quality and Compliance Excellence will perform the following activities: 

• Lead and/or support the development and implementation of quality projects.

• Manage oversight and tracking of quality projects at a national and regional level.

• Support in identification and implementation of continuous quality process improvement initiatives by evaluating trend analyses on activities that impact quality conformance and compliance.

• Evaluate adequacy of quality assurance standards at a regional and/or national level.

• Review the implementation and efficiency of quality and inspection systems/tools.

• Support national and corporate-level investigations and action plan development.

• Support tracking and implementation of projects and tasks across multiple business units.

• Support the coordination of activities with project teams, including external consultants and service suppliers.

• Assure ongoing compliance with quality and industry regulatory requirements.

Section B – Specific Responsibilities

• Support the implementation of a QMS system (Master Control).

• Monitor risk management activities.

• Maintain key quality metrics at a regional and/or national level.

• Prepare reports to communicate outcomes of quality activities.

• Launch cyclical PHA-SOP revision as required.

• Review formatting of PHA-SOP and ensure the translation to French is completed adequately.

• Collect, compile, and analyze quality data to proactively identify areas at risk or needing improvement.

• Evaluate audit findings from all corporate business units, identify risks and support the implementation of appropriate corrective actions at a regional and/or national level.

• Monitor compliance risks from the quality plan for timely completion.

Section C – Position Requirements

Education and Experience:

• Bachelor's Degree in science or equivalent experience.

• Knowledge of Canadian drug GMP environment and other applicable regulations pertaining to narcotics, precursors, cannabis, medical devices, and natural health products.

• Experience with internal/external quality auditing an asset.

• Experience working with Microsoft Office Suite.

• Knowledge of tools, concepts and methodologies of QA.

• Knowledge of Master Control QMS system an asset.

• 5+ years of relevant experience.

Knowledge and Skills:

• Strong knowledge of Health Canada's GMP.

• Regulations including those applied to wholesalers and distributors/importers an asset.

• Knowledge of regulations and guidelines for temperature control of drug products during storage and transportation.

• Demonstrate strong leadership in a professional environment.

• Ability to motivate in a teamwork environment.

• Data collection, management, and analysis.

• Good judgment, decision-making, and problem-solving skills.

• Capacity to work independently without considerable direction.

• Ability to manage time and prioritize tasks is an essential characteristic.

• Knowledge of project management tools, concepts, and methodologies.

• Strong analytical skills, excellent interpersonal, written & oral communication skills.

• Strong time management and prioritization skills, with ability to manage multiple projects simultaneously.

• Knowledge of current regulations and best practices.

• Bilingual (spoken/written English and French) considered an asset.

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At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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