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Tomorrow's health is... Defining a new possible.

Director Account Management - Cell & Gene

New Jersey, Remote Job ID JR0110530 Category Customer Success Post Date May. 03, 2024

McKesson is an impact-driven, Fortune 7 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The McKesson Cell, Gene, and Advanced Therapies business is at the forefront of healthcare innovation, specializing in the development of services which support groundbreaking therapies that are revolutionizing patient care.

McKesson Third Party Logistics is looking for a Director of Account Management, 3PL.This is a newly created position to manage our expanding Cell & Gene Business Unit.This role will directly lead our current 3PL, Cell & Gene Account Team, indirectly lead other supporting 3PL team members, and work cross functionally with McKesson’s, Cell & Gene, Center of Excellence.

The Director of Account Management will evaluate the Cell & Gene market to ensure the McKesson 3PL offering is meeting market needs, while anticipating and developing future products and solutions.The Director will be responsible for the success of current accounts, renewals,contracting, pricing and represent 3PL in securing new business.This role works across multiple value streams and business units, levering all of McKesson’s resources to scale the operation, while optimizing the client and patient experience.

This is a fully remote position requiring travel up to 20%

Director, Account Management (Cell & Gene) Job Description:

Key Functions & Responsibilities:

  • Lead and provide direction to the Account Team, fostering a high-touch relationship with clients and customers.
  • Drive the execution and success of our Cell & Gene and 3PL Business Unit. - Recommend products and services that meet market demands and optimize our offering.
  • Own and develop subject matter expertise in advanced therapies (Cell & Gene).
  • Demonstrate strong financial acuity, managing P&L responsibilities.
  • Develop and implement strategies to meet growth objectives.
  • Stay informed about new technical applications, products, programs, and services to improve our market offering.
  • Establish metrics and KPIs to monitor and exceed business objectives. -
  • Optimize and standardize business processes using Lean and Six Sigma methodologies.
  • Utilize data to evaluate situations, make strategic recommendations, and mitigate risks.
  • Standardize reporting mechanisms to ensure clarity of results and customer satisfaction.
  • Manage cross-functional projects to improve alignment, remove barriers, and identify synergy opportunities.
  • Collaborate with various teams to leverage enterprise systems effectively.
  • Support sales presentations and new business development opportunities.
  • Utilize exceptional communication skills to develop impactful presentations for the C-Suite.
  • Demonstrate project management expertise (PMP preferred). - Drive results and focus on outcomes.
  • Effectively manage conflicts and escalations.
  • Utilize computer proficiency, especially in MS Office Suite, including intermediate Excel.

Critical Skills / Experience

  • 10+ years experience in Account Management, including leading an Account Team working with high profile clients
  • Experience working with large heath care/pharmaceutical institutions
  • Contract negotiation and administration
  • Strong financial and pricing acumen
  • Exceptional communication skills (verbal and written)
  • Demonstrated ability to use Lean / six sigma methodology to solve complex problems
  • Ability to develop effective and impactful presentations to “C-Suite”
  • Project management (PMP preferred)
  • Ability to effectively manage conflict and escalations
  • Ability to travel 20%

Additional Knowledge & Skills

  • Preferred industry experience: Third Party Logistics, Specialty Pharmacy, Drug distribution, PBM, Insurance, Banking, Manufacturing
  • ERP experience (SAP strongly preferred)
  • Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment
  • Computer proficiency in MS Office Suite including intermediate Excel
  • Ability to work independently as well collaboratively in a team environment


  •  4-year degree in Business, Finance, Engineering or related field or equivalent experience (Required)
  • Post Graduate Degree Preferred

McKesson Total Rewards

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation and benefits programs to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population. 

  • This is a full-time, salaried position. A competitive salary is determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as alignment with market data 
  • Other Compensation: This position may be eligible to participate in the annual management incentive plan 
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • Other benefits, subject to elections, eligibility, and collective bargaining agreement terms: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), 401k and Stock Purchase Programs

At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$136,200 - $227,000

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.​

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