Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary:

The Director, Specialty Pharmacy (Ontario) is responsible for overseeing the entire pharmacy clinical and operational team, including pharmacy assistants/case workers, regulated pharmacy technicians, aseptic compounding staff, pharmacists, supervisors, and managers at the Ontario McKesson Specialty Pharmacy. The role has accountability for the overall performance and strategic success of the pharmacy in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for the business, solid clinical and operational experience, and make a difference by leading and developing the specialty pharmacy team to build accountability, drive business results and provide exceptional patient care.

Section A – Specific Responsibilities:

• Oversees Ontario pharmacy operations and provide direction on pharmacy activities and projects on a regional level.

• Provides leadership, Specialty Pharmacy support and management for programs/services within Biopharma & Provider Solutions (BPS).

• Leads Pharmacy Team in the creation/implementation/execution of department policies and procedures consistent with the organization's mission and care philosophy and in collaboration with other Specialty Pharmacy Managers nationally.

• Promotes and ensures that the highest quality of care is provided to patients and families.

• Ensures standardization of processes and smooth rollout of Pharmacy initiatives and programs in collaboration with the respective pharmacy managers across Canada. 

• Promotes collaboration with each Pharmacy and other business units to grow the BPS division.

• Demonstrates P&L accountability for dispensing revenue, margin and profitability, including, operational expenses related to the Ontario site.

• Analyzes, compiles and draws insight on financial and operational metrics to drive pharmacy business.

• Responsibility and oversight of pharmacy operations including implementing departmental initiatives, financial objectives, tracking and reporting on KPI’s and ensuring SLA’s are met.

• Key responsibility for accurate monthly pharmacy inventory and reconciliation, compliance and process audits.

• Oversee clean room operations (hazardous and sterile non-hazardous) and ensure regulatory compliance.

• A/R accountabilities and collaborating with Finance on collections including manage payor audits to reduce and eliminate claw back risk.

• Direct and manage pharma partner activities at Pharmacy including client presentations, audits, tours.

• People management in a large multi-level pharmacy division including performance management, talent recruitment, engagement and retention.

• Provide professional and accurate presentations.

• Provide professional expertise to Corporate McKesson Canada.

• Provide direction and support to respective pharmacy managers and pharmacy staff.

• Operate and promote behaviours that uphold McKesson i2Care Principles.

• Ensure company policies and regulatory standards are at the foremost of all activities and decisions.

Section B – Key Requirements: 

Knowledge:  

• Bachelor or Doctor of Pharmacy Degree. 

• A valid Part A license with good standing with the Ontario College of Pharmacists.

Experience:  

• Previous experience in Specialty Pharmacy or related field.

• 5+ years of people and progressive pharmacy management experience.

• 2+ years’ experience in sterile clean room operations and extensive understanding of NAPRA and USP requirements is an asset.

Skills and Abilities:  

• Possess strong working knowledge of Kroll and its capabilities.

• Able to travel as business needs arise up to 15%; possess a valid driver’s license. 

• Strong leadership skills, can lead, inspire, mentor, develop, and guide a team.

• Clinical expertise in major therapeutic areas required by Specialty Pharmacy Services. 

• Excellent project management skills and time management skills. 

• A professional, confident, and strategic relationship builder. 

• Strong communication and teamwork skills.

• Possess finesse to manage relationships internally and externally. 

• Positive, "can-do" attitude and customer-focused approach. 

• Ability to influence with or without authority. 

• Exercises sound knowledge and good judgment. 

• Accountable and results oriented. 

• Strong business and financial acumen.

• Ability to analyze and interpret data, and trends and provide insights.

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At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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