Engagement Manager
Richmond, Virginie Numéro du poste JR0109430 Catégorie Customer Success Date de publication Apr. 28, 2024McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Summary:
McKesson-Compile seeks an Engagement Manager with over three years of experience in the health care industry functioning as program manager, client consultant, or engagement manager, particularly within a team that focuses on data and engineering with the US healthcare domain. The ideal candidate will be a seasoned guide for both expert and novice clients, adept in navigating and explaining the complexities of healthcare data. You will be entrusted with leading a data team, delivering technical solutions, and crafting detailed project plans. Your in-depth knowledge of the US healthcare system will empower you to communicate effectively with diverse stakeholders, ensuring projects are completed within budget and time constraints. If you are a highly personable, collaborative leader, keen on building a practice and developing teams while maintaining a client-ready stance, we welcome you to join our team where your expertisewill influence our success and growth
Key Responsibilities:
The ideal candidate for this role will have a strong background as a program manager, client consultant, and/or engagement manager (>3 years) in providing technical/data -centric deliverables and products.
Must have a deep understanding of the US healthcare system, and the capacity to explain complex healthcare details to both technical and non-technical stakeholders.
Must be comfortable independently leading a data team as well as expert and non-expert pharma clients (E2E) through healthcare data-related projects and towards delivery of solutions and/or project plans while managing support team members to monitor budget, project resources, and time constraints.
Must be capable of collaborating with internal and external senior stakeholders to create and deliver presentations to various audiences.
Experience designing, planning, and executing engagement roadmaps and project plans while maintaining a good client relationship AND maintaining/communicating reasonable external project expectations
---The overall expectation for this role in terms of client service, is MID SR. level - The candidate should be client-ready and must be able to help junior team members upskill.
Must be capable of guiding stakeholders (clients and internal) through complex decision-making processes in real-time (workshops, client discussions) AND over the course of a client project
Must be able to effectively delegate responsibilities, and communicate across clients, projects, and internal resource teams (who will be above and below your pay-scale) with authority, confidence, and respect
Must be able to “multi-task” across multiple projects and teams, in parallel
> 3 year exp. with US healthcare claims (medical, pharm) AND familiarity with at least one other type of healthcare research and/or data type including:
- EHR
- HEOR
- Affiliations
- Payer landscape data
- Public health statistics / survey statistics
Prior experience delivering and/or managing data science and/or engineering focused engagements a PLUS
Soft skills:
Highly personable
Collaborative and extroverted
Eager to build a practice, grow a team, and eager to learning
Effective communication skills and capable of presenting technical topics to US stakeholders
Deep Understanding of program structure and project management with a focus on big-picture processes as well as client service
Education:
BA/BS/BE/BTech/AMIE or above
Previousexperience as an engagement manager OR Sr. consultant and/or program manager experience in healthcare ORAdvanceddegree in either: engineering, biochemistry, biostatistics, health informatics/bioinformatics, health/business administration, social psychology, public health, or other equivalent field of study
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$125,800 - $209,600McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
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