Détails du poste

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Reporting to the Director, Product Innovation (BioPharma & Payer Services), the Product Owner (BioPharma Services) will be responsible for working with business stakeholders primarily within Patient Support Programs, and services provided to BioPharma manufacturers for prioritizing and implementing the digital roadmap and day-to-day product activities.

What you will do:

• You will become fully entrenched in the services provided by McKesson Canada through patient support programs and other services for Biopharma Manufacturers

• Your main area of focus will include Biopharma Manufacturer priorities, patient needs, business knowledge, and knowledge of processes internally as well as with customers.

• You will communicate the product vision and needs of the business to the McKesson Technology Product Management & Development teams

• Lead requirements gathering, and the consultations with internal stakeholders and customer needs

• Involved in the business modelling and potential impacts to the product strategy and working internally and with partners to drive the business goals and customer success

• Document user stories and new features for implementations

• Participate in creating prototypes, mock-ups, and work with Product UX/Design

• Maintain and refine the product backlog with the McKesson Technology Product Manager, work with the product team in their practices and participate in the estimation of user stories

• Attend scrum meetings, participate in sprint planning, stand-ups, and retrospectives

• Attend iteration demos

• You will leverage existing tools and identify new tools to support the engagement with McKesson Technology development teams, and partners.

• Participate in customer, internal, and competitive research

• Participate in product useability research with customers and internal stakeholders

• You will become a domain expert and advocate for the customer, and also that of internal stakeholders to establish a superior customer experience through digital order management practices.

• Work with cross-functional teams such as design, privacy, security, account management/sales, procurement, communications, engineering, analytics, product development and other business stakeholders in the development and continued progression of the product roadmap and journey

• Write acceptance criteria and participate in the acceptance of the product enhancements

• Participate in defining goals and KPIs.

• Use qualitative and quantitative analysis when making key product decisions.

• Demonstrate the latest iterations to internal stakeholders and customers to gather their feedback.

Position Requirements

• 7+ years of product management or business analysis experience or equivalent

• Working knowledge of product development processes

• Experience in agile environments, but also flexible in waterfall scenarios

• Ability to work independently and self-manage the unknowns

• A self-starter with the ability to work with minimal supervision

• Ability to understand and work flexibly within a complex mix of different technology platforms (including Salesforce and other home-grown custom systems)

• Customer experience centric mindset focused on improving customer journey

• Essential communication skills; both verbal and written, an asset if in French and English

• Strong communicator with ability to clearly communicate product vision and expected outcomes

• Ability to manage multiple stakeholders and various levels across internal groups and various customer types

• Strong interpersonal relationships

• Professionalism, confidentiality and good judgment to work on projects at all levels of the organization

• Understanding of design quality standards

• Strong attention to details

• Strong analytical skills

• Technical and/or development experience; in-depth knowledge of Scrum and Agile Software Development Methodology

• Previous experience in healthcare (specifically within patient support programs) is an asset, but not mandatory.

• Experience with product useability practices; knowledge of user-centered design / product practices

• Proven ability to work in a fast-paced environment and able to prioritize

• Ability to work in various size teams; including large teams

• Strong understanding of the McKesson business ecosystem is a benefit, but not required.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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