MTA - Graduate Cyber Security Analyst (Cyber Academy)
Cork, IrelandSuccess Profile
What makes a successful MTA - Graduate Cyber Security Analyst (Cyber Academy)? Here are the top traits.
- Conceptual
- Proactive
- Problem-Solver
- Strategic
- Technologically Savvy
- Visual Thinker
Culture
Accomplish
Make a meaningful impact by using your problem-solving skills to push the boundaries of innovation in healthcare, while maintaining a healthy work-life balance.
Innovate
Foster a digital mindset to drive IT transformation across McKesson through our evolving data and technology tools.
Grow
Join a supportive environment where you can advance your career and develop both personally and professionally.
Benefits
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Coverage you can rely on
- Medical, Dental, and Vision
- Health Spending Accounts
- Flexible Spending Accounts
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Benefits that go beyond your base pay
- 401(k) (U.S.)
- Pension (Canada)
- Employee Stock Purchase Plan
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Support for total well-being
- Mental Health Programs
- Flexible Schedules
- Paid Time Off
- Wellness Program
- Education Reimbursement
- Volunteer Opportunities
- Flexible Work Environment
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A global leader of inclusion
McKesson’s commitment to diversity and inclusion starts at the top. We have also been named a Best Employer for Diversity by Forbes.
Responsibility
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Are you passionate about protecting digital assets and eager to launch your career in the world of cybersecurity? Join our team at McKesson, a leading organization in the healthcare industry, where cybersecurity plays a critical role in safeguarding sensitive information and ensuring operational resilience. As a new hire, you will be part of our exclusive Cyber Academy, a program dedicated to developing the next generation of cybersecurity professionals.
What You’ll Do:
Technical Support & Troubleshooting
Provide Level 1 (L1) technical support for cybersecurity tools, primarily SentinelOne.
Troubleshoot issues related to endpoint agents on desktops, servers, and other devices.
Use standard operating procedures (SOPs) and guides to resolve common issues.
ServiceNow Ticket Management
Monitor and manage a ServiceNow queue.
Pick up and work on tickets as they appear in the queue.
Escalate unresolved issues to more senior team members when necessary.
Communication & Collaboration
Communicate effectively with internal stakeholders across various business units globally
Participate in bridge calls and live troubleshooting sessions with end users.
Maintain clear and professional communication both verbally and in writing.
On-Call Support
Participate in an on-call rotation, potentially every second week (including weekdays and weekends).
Be available to assist when L1 support is needed outside of standard hours.
Tool & Process Support
Support a growing suite of cybersecurity tools beyond SentinelOne as the team expands.
Contribute to the maintenance and improvement of SOPs and documentation.
What We’re Looking For:
Basic Requirements
Undergraduate degree in Computer Science, IT, or a related technical field.
Strong verbal communication skills for interacting with internal stakeholders and end users.
Organisational skills and attention to detail to manage ticket queues effectively.
Ability to work independently and proactively, especially in a less team-dense environment.
Willingness to participate in on-call rotations (possibly every second week, including weekdays).
Preferred Requirements
Background or coursework in cybersecurity is a plus.
Experience with endpoint management or understanding of Windows device operations.
Familiarity with ServiceNow or similar ticketing systems.
Previous internship or experience in tech support.
Why Join the Cyber Academy?
Engage in a program specifically designed for early career talent, providing a supportive environment for new college hires and interns.
Gain hands-on experience with cutting-edge security tools and practices.
Benefit from comprehensive training resources and mentorship opportunities.
Network with professionals and peers in the cybersecurity field.
Experience a company culture that values diversity, innovation, and teamwork.
Join us in our mission to fortify our digital landscape and protect our assets. Apply today to embark on an exciting journey in cybersecurity with McKesson through our Cyber Academy, where your career potential can truly flourish
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€31,500 - €52,500