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Tomorrow’s health is… Tackling challengesno one else can.

CRM Technical Architect (Salesforce)

Alpharetta, Georgia
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Success Profile

What makes a successful CRM Technical Architect (Salesforce)? Here are the top traits.

  • Conceptual
  • Proactive
  • Problem-Solver
  • Strategic
  • Technologically Savvy
  • Visual Thinker

Culture

Accomplish

Make an impact by using your problem-solving skills to assure maximum “uptime” for our products and a smooth experience for our customers, while maintaining a healthy work-life balance.

Innovate

Monitor and analyze insights on the next steps of improving care through our evolving data and technology tools.

From Creating

solutions that help break down affordability barriers to improving distribution that helps maintain drug efficacy, you’ll play a key role in shaping a global industry.

Benefits

  • Coverage you can rely on

    • Medical, Dental, and Vision
    • Health Spending Accounts
    • Flexible Spending Accounts
  • Benefits that go beyond your base pay

    • 401(k) (U.S.)
    • Pension (Canada)
    • Employee Stock Purchase Plan
  • Support for total well-being

    • Mental Health Programs
    • Flexible Schedules
    • Paid Time Off
    • Wellness Program
    • Education Reimbursement
    • Volunteer Opportunities
    • Flexible Work Environment
  • A global leader of inclusion

    McKesson’s commitment to diversity and inclusion starts at the top. We have also been named a Best Employer for Diversity by Forbes.

Responsibility

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career. Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Job Summary:

Act as a trusted advisor and leader who partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem. Often in the position of the technical team leader, help educate the team with technical best practices. You also translate business needs to a technical vision that teams of low code or pro code builders can execute on. Also build proofs-of-concept (POCs) that teams can further iterate on.

You will be responsible for the technical oversight of the Salesforce platform including managing upgrades, maintaining security and integrity of data, and ensuring system performance by constantly reviewing and refining the system's technical settings. The Platform/Technical Architect is responsible for the Architecture Review Function of the Enterprise service

You are the trusted technology leader at the table and are often tasked with building buy-in for new solutions. While you might not know the answer to every question a business stakeholder might ask, you are experts on Salesforce product capabilities and can think quickly and act fast. Your soft skills allow them to understand all stakeholder needs and communicate with them in their language.

Job Description:

  • Evaluate functional and technical requirements on high impact and large complex projects that can span multiple software technologies.

  • Responsibility includes defining architectural approach and development methods, process engineering, code review, and product demonstrations. 

  • Act as a point of contact and escalation for key product support. 

  • Ensure that systems are architected to consistency with technical best practices and business outcomes

  • Responsible for pushing back on predefined solutions that will not achieve long term success.

  • Ensure that DevOps environment is optimized and inclusive of security by design

  • Collaborate with other Architects to ensure enterprise standards Identify business requirements and requirements from the stakeholders on projects.  Design configurable enterprise system based on requirements.  

  • Choose system architecture and each individual component.  

  • Help troubleshoot, resolve and track Salesforce end-user issues.

  • Support architectural review and code-review.

  • Help in creating unified development standards in the company.

  • Control the architecture during the next iteration of the system release.

  • Demo technical solutions for customers and users.

  • Analyze new business processes and perform business process re-engineering.

Minimum Requirements

  • Typically requires 10+ years of relevant experience.

Critical Skills:

  • 8+ years in an engineering / architect role with the focus on Salesforce

  • Demonstrated experience in leading or mentoring others.

  • Salesforce Certified Technical Architect (CTA)

  • Salesforce.com experience is required.

  • Salesforce cloud environment is required.

  • Building apps using Service Cloud, Community Cloud, Health Cloud, Marketing Cloud as well as Salesforce platform.

  • Multiple complex deployments with at least 2+ years on the Force.com platform as a lead architect, implementing Salesforce applications.

  • Object-oriented design patterns (OOAD) with knowledge of platform-specific design patterns and limits.

  • Integration patterns and experience with integration on the Force.com platform and IPAAS.

  • Data migration and common ETL tools (Informatica Cloud or Dell Boomi or Mulesoft).

  • Experience building applications, including understanding in multiple technology stacks and Salesforce.  

  • Knowledge of data modeling and clear understanding of data structures and relationships.

Preferred Experience:

  • Communication skills with the ability to work with various business and IT areas

  • Ability to collaborate with different business and IT areas at different levels of the organization.

  • Strong organizational skills.

  • Agile experience a plus but not required.

  • Atlassian suite experience is desired.

Education:

Bachelor’s degree (Information Technology/Information Systems or related), or equivalent experience.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$138,800 - $231,300

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!

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