Sr. Manager, Client RelationshipApply Job ID JR0070559 Date posted 09/02/2022
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.
This role manages and leads the Strategic Account Leads in support of biopharmaceutical patient affordability, access and adherence programs.This position leads client centric or business process strategic initiatives, drives client excellence through oversite and influence, and oversees the profitability, performance and customer satisfaction of the portfolio.As a Senior Manager, this role would mentor new Managers and assist with their onboarding and training.
Accountable for onboarding, managing, planning, and monitoring the performance of the Strategic Account Leads, including corrective action(s) when necessary.
Responsible for engaging, developing and maintaining strong client relationships, along with providing strategic and relevant industry and/or business insight to both the Strategic Account Leads and to the customers within the portfolio.
Held responsible for managing, forecasting, and monitoring the business financial performance along with ensuring profitable gross margins for the programs and product lines.
Collaborate, coordinate and work with cross-functional teams within the business and enterprise to promote a strong, successful partnership to promote business needs, customer expectations and associated deliverables.
Responsible for identifying, controlling, and mitigating risk to the business through use of continuous assessment and clear action planning. Works closely with leaders to drive compliance within business plans, contracts, metrics, and processes while actively removing obstacles or barriers and providing solutions.
Provide product line support, education and training to client management, business development, customers, and internal stakeholders to drive organic growth and customer success. Would also provide mentoring to new Managers
Minimum Job Qualifications (Knowledge, Skills, & Abilities):
- Degree or equivalent experience.
- Typically requires 9+ years of professional experience
- 1+ years of supervisory and/or management experience.
Business Experience –
Requires 8+ years of professional business experience and 5+ years of project or business management and/or strategy leadership experience.
Specialized Knowledge/Skills –
Strong customer and project management experience
Ability to develop others and build strong team relationships
Demonstrated leadership skills
Advanced analytical skills to assess business and financial performance
Strong organizational skills
Proficiency in Microsoft Word, Excel, and PowerPoint, as well as use of collaborative tools such as MS Teams
Excellent verbal and written communication skills
Working Conditions –
McKesson Office or Home-based Office
Scottsdale, AZ OR Louisville, KT
Must be within 2 hrs of one of these locations, but will primarily work from home
Up to 25%
Physical Requirements (Lifting, standing, etc.) –
General Office Demands
Career Level – Manager – M3
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
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