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Tomorrow's health is... Defining a new possible.

Operations Supervisor, Pharmaceutical Distribution Centre

Surrey, Canada Job ID JR0098589 Category Field Operations Post Date Sep. 16, 2023

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Operation Supervisor, Pharmaceutical Distribution Centre

Full time, permanent position

Shift: Sunday to Thursday, 5pm to 1am 

Location: 3330 192nd Street, Surrey

The Operation Supervisor position is full-time/permanent and offer a competitive compensation, paid vacation, group insurance from day of hire, an annual management incentive program, and an additional shift premium. Free parking is available.

If selected, you will partner with a fantastic leadership team in a brand new automated temperature controlled facility where you will help to assist in leading a diverse warehouse team to success!

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

Job Summary:

As an Operations Supervisor for McKesson Distribution, you will use your leadership skills to drive a culture of excellence through execution of daily operational plans and strategies. You will lead by allocating resources, disseminating information to teammates, and ensuring compliance with key processes, all while achieving safety, quality, efficiency and financial KPI’s.

In this dynamic, fast-paced role you will exercise strategic thinking, effective planning, and utilize your communication skills to motivate and inspire your team, driving a culture of excellence.

Key Leadership competencies for this role include innovative and strategic mindset, the ability to collaborate and leverage appropriate resources, strong decision making and execution capabilities, demonstrated ability to exercise courage and resilience, and the commitment to develop self and others.

Specific Responsibilities:

  • Exhibit the desired behaviors that support McKesson’s Culture of Excellence and iCare values

  • Promote and communicate the facility’s service vision emphasizing “patient first”

  • Through your authentic leadership you will influence, motivate and inspire your team to deliver their accountabilities:

  • Culture of excellence, health and safety requirements, quality and compliance programs, KPI targets and results

  • Find new and better ways to drive growth and profitability and build the capability, structure and culture required for innovation

  • Demonstrate your commitment to employee engagement by deploying effective empowerment, feedback, coaching and development strategies for team members

  • Exercise effective employee and labor relations strategies to manage Employee concerns and performance related issues

  • Effective interpretation and facilitation of local collective agreement to foster relationship between management and the union

  • Coordinate and leverage internal/ external business partners and units to achieve McKesson’s vision of Customer First

  • Employee Lean Six Sigma methodology to optimize operational processes

  • Implement change management strategies and plans that maximize employee adoption and usage and minimize resistance

Minimum Qualifications:

  • Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities

Additional Qualifications:

  • Post secondary education (Business/ Operations management, Supply Chain management or related field) is preferred

  • 3 years’ of experience in a leadership role in a warehouse environment and/or a combination of education and experience may also be considered

  • Demonstrated use of Microsoft Suite: Outlook, Word, Excel and PowerPoint

  • Experience in an automated environment is preferred

  • Ability to capitalize on people’s abilities – right people in right roles with the right responsibility

  • Proven ability to mentor and develop staff, demonstrating the commitment to helping people succeed

  • Capable of giving honest feedback and respectfully challenge others

  • Ability to make difficult (sometimes unpopular) decisions when required

  • Demonstrated passion aligned with McKesson’s corporate vision, leading with the employee in mind

  • Demonstrated ability to adapt communication skills to effectively influence different audiences

  • Actively seeks opportunities to build and maintain relationships both in and out of business unit

  • Proven ability to drive continuous improvement with fundamental understanding of change management

  • Labor Relations experience an asset

  • Demonstrated ability to prioritize and make decisions under pressure

  • Utilize Business Intelligence data to determine business decisions that deliver and exceed expected performance

  • The successful candidate must be willing and able to participate in a background check


At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$66,500 - $110,800

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

Join us at McKesson!

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