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Tomorrow's health is... Defining a new possible.

Supervisor Customer Licensing

Richmond, Virginia Job ID JR0136169 Category Data Management, Information Technology Post Date Sep. 21, 2025
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary: This position will provide leadership for our specialty pharmacy licensing team. The role will oversee all aspects of obtaining, maintaining, and managing state licenses required to operate specialty pharmacies within various states.

Key Responsibilities: • Leadership – Provide guidance, mentorship, and performance evaluations for direct reports.
• Strategic Planning – Develop and implement strategies to ensure compliance with state regulations and licensure requirements.
• Regulatory Affairs – Manage relationships with state regulatory agencies, including responding to inquiries, requests for information, and onsite inspections.
• Compliance Monitoring – Ensure adherence to state laws and regulations related to specialty pharmacy operations, including drug distribution, patient safety, and controlled substance handling.
• Reporting – Prepare and submit annual license renewal applications, updates, and other reporting requirements as mandated by each state.
• Policy Development – Collaborate with internal stakeholders to develop policies and procedures aligned with state licensing standards.
• Budget Management – Oversee budget planning and expenditures related to licensing activities.
• Continuous Improvement – Identify opportunities to enhance operational efficiency and reduce costs associated with licensing processes.

Qualifications: Education & Experience Required:
Bachelor’s degree preferred; Associates degree or equivalent experience in business administration, healthcare management, or a related field.

License/Certification: None required.

Skills & Abilities:
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Excellent communication (oral and written) and interpersonal skills.
Proficiency in Microsoft Office Suite, especially Excel.
Familiarity with web-based platforms and electronic document storage systems.
Knowledge of applicable federal and state regulations governing specialty pharmacy operations.
Demonstrated ability to lead and manage teams.
Self-motivated with a proactive approach to problem solving and resolution.
Ability to travel as needed (<10%).

Competencies: Global Leadership Capabilities Model
McKesson Leadership Qualities

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$68,300 - $113,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.

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