Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The eQMS System Administrator is responsible for the configuration, validation, and ongoing administration of the electronic Quality Management System (eQMS). This role serves as the technical and process owner for quality system workflows, ensuring they are compliant, validated, user‑friendly, and aligned with regulatory requirements and business needs.

The eQMS System Administrator partners closely with Quality, Regulatory, IT, and cross‑functional stakeholders to develop and maintain workflows for Complaints, CAPA, Change Control, Training, Document Control, Audits, Supplier Quality, Controlled Substances, and Risk Management. This role also owns quality system reporting, KPIs, and dashboards to support Management Review and continuous improvement initiatives.

Key Responsibilities

eQMS Administration & Governance

• Serve as the eQMS System Administrator and Business Process Owner for quality system workflows.

• Configure, maintain, and optimize eQMS modules, workflows, forms, user roles, and permissions.

• Ensure system configuration aligns with approved SOPs, regulatory expectations, and data integrity principles.

• Act as primary liaison between Quality and IT for eQMS-related issues, enhancements, and upgrades.

• Support system access management, periodic access reviews, and audit readiness activities.

Workflow Development & Validation

• Develop, configure, and maintain validated eQMS workflows, including: Complaints, CAPA, Change Control, Training, Document Control, Audits, Supplier Quality, Controlled Substances, Risk Management

• Author and execute system validation documentation (e.g., URS, FRS, IQ/OQ/PQ, validation summaries).

• Assess impact of system changes and support change control activities related to the eQMS.

• Ensure workflows support traceability, escalation, approvals, and regulatory reporting requirements.

Reporting, Metrics & Dashboards

• Design, develop, and maintain QMS reports, KPIs, and dashboards to support:

  • Management Review

  • Quality performance monitoring

  • Trending and risk identification

• Track and trend quality system metrics (e.g., CAPA aging, complaint trends, training compliance, audit findings).

• Analyze data to identify systemic issues and continuous improvement opportunities.

• Present quality system performance data to Quality leadership and cross‑functional stakeholders.

SME Support  General Quality Systems SME Support

• Provide general quality systems SME support (e.g. Document Control, CAPA, Supplier Quality, Validation, Change Control, etc.).

• Ensure procedures and document workflows comply with document control SOPs and regulatory expectations.

• Support QMS training programs, including role-based training assignments and effectiveness tracking.

• Provide end-user support and troubleshooting related to eQMS workflows and reporting.

Audit & Compliance Support

• Support internal, customer, and regulatory audits by providing eQMS records, reports, and system evidence.

• Ensure eQMS configuration supports compliance with applicable regulations and standards (e.g., FDA, ISO).

• Participate in inspection readiness activities related to electronic records and data integrity.

• Support continuous improvement of quality system processes and system usability.

Additional Responsibilities

The above statements describe the general nature and level of work being performed. Additional responsibilities may be assigned as required.

Experience Required

• Minimum 4–6 years of experience in Quality Systems, Quality Assurance, or regulated systems administration.

• Hands-on experience administering and validating an eQMS in a regulated industry (medical device, pharmaceutical, or combination products).

• Experience developing workflows and reporting for multiple quality system processes.

Education

Bachelor’s degree in science, engineering, information systems, or a related field.

Specialized Knowledge/Skills

• Strong understanding of regulated quality systems and electronic records requirements.

• Working knowledge of FDA regulations (e.g., 21 CFR 210, 211, 820, 803, 806, Part 11) and ISO standards (e.g., ISO 13485, ISO 14971).

• Experience with system validation and change control.

• Strong analytical, reporting, and data visualization skills.

• Excellent written and verbal communication skills.

• High attention to detail with strong organizational and planning skills.

• Ability to work cross‑functionally and manage multiple priorities.

PC/Equipment

• Proficient in MS Office or the Google Platform

• Experience with eQMS platforms and reporting tools.

Work Environment/Physical Demands

• General office or remote work environment.

• Availability to support audits and system activities during U.S. business hours.

• Limited travel may be required.

About McKesson Medical-Surgical
McKesson Medical-Surgical (MMS) is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets – often referred to as Alternate Care or Non-Acute Care – include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers. 

Alternate Care markets are growing rapidly and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we partner with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 280,000 SKUs of branded and private-label medical-surgical products – from bandages to specialty pharmaceuticals and COVID-19 tests.

Looking Ahead: A New Chapter for MMS
McKesson has announced its intent to separate MMS into an independent company by taking it public through an initial public offering (IPO). The separation could be completed by the second half of calendar year 2027, pending market factors and regulatory approvals. This is an exciting evolution that builds on MMS’s strong foundation and proven leadership in the Alternate Care space. As a standalone company, MMS would be positioned to unlock new opportunities to innovate, grow and lead with even greater agility and focus. We will also continue to be one of the largest medical-surgical distributors in the U.S., with over $11B in annual sales. This separation would accelerate our mission and empower us to shape a future defined by customer-centricity, bold thinking and operational excellence. For job seekers, it’s a unique moment to join a team that’s already making a meaningful impact and leading the way in shaping the future of healthcare delivery in Alternate Care settings – with even greater opportunity ahead as we prepare to become an independent company.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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