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Tomorrow’s health is… The dedication toaccomplish more.

Instrument Sales Support Administrator

Jacksonville, Florida

Success Profile

What makes a successful Instrument Sales Support Administrator? Here are the top traits.

  • Achiever
  • Entrepreneurial
  • Goal-Oriented
  • Persuasive
  • Relationship Expertise
  • Skilled Presenter


Play a key role

Set out every day to do purposeful and meaningful work. Manage the entire deal lifecycle of a customer and play a key role in how McKesson can advance health outcomes for all.


Join a collaborative, fast-paced, determined team that is dedicated to building excellent relationships with our prospects and customers.

Your expertise

The future of health starts with you. Your unique story, ideas and experiences are valued here, and we need your sales expertise to fulfill our mission of improving care in every setting.

Through our support

you’ll build the talent and capabilities necessary for a successful career.


  • Coverage you can rely on

    • Medical, Dental, and Vision
    • Health Spending Accounts
    • Flexible Spending Accounts
  • Benefits that go beyond your base pay

    • 401(k) (U.S.)
    • Pension (Canada)
    • Employee Stock Purchase Plan
  • Support for total well-being

    • Mental Health Programs
    • Flexible Schedules
    • Paid Time Off
    • Wellness Program
    • Education Reimbursement
    • Volunteer Opportunities
    • Flexible Work Environment
  • A global leader of inclusion

    McKesson’s commitment to diversity and inclusion starts at the top. We have also been named a Best Employer for Diversity by Forbes.


McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.

Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.

Current Need:
We are seeking an Instrument Sales Support Administrator to join our team of specialists in Jacksonville, FL. While this is a hybrid role, our top candidate will be located in Jacksonville. Additional specialized training and special meetings are held on site.

Position Description:
The Instrument Sales Support Specialist is a position that combines sales facing, supplier management collaboration, inventory management, and order fulfillment for lab capital equipment ordering. This is not a selling role, however this position does support sales and will facilitate new lab equipment deals, coordinate installs and on-boarding for analyzer usage, follow up with manufacturers on order orders.

Key Responsibilities:

  • Lab Instrument and Equipment Ordering – Process Lab Instrument Orders in accordance with the customer quote and/or contract. Coordinate with sales team when all required documentation is not provided. Ensure that all contracts are entered per terms of the instrument agreements and are fulfilled per the terms. 

  • Salesforce/eRIP – Generate eRIPs using the data from Capital Equipment Salesforce cases. Coordinate with sales team when all required documentation and customer contact information is not provided.

  • Open Order Management – Acknowledge all purchase orders are received by the manufacturer, track install and ship dates and follow up on open orders until the customer is invoiced.

  • Customer Incentives – Track and process all financial incentives for customers including start up credits, LIS incentives, etc.

  • Research – Work with Accounts Payable and the manufacturers to resolved PO and invoice discrepancies.

  • Reporting – Send weekly reports and tracking as requested.

  • Other projects as needed.

Minimum Requirements:
0 - 2 years relevant experience

Critical Skills:

  • 1+ years experience with SFDC or other CRM experience

  • 1+ years Laboratory understanding & acumen experience

  • 1+ years experience working with GPOs 

  • Intermediate proficiency with MS Office (Word, PowerPoint, Excel- pivots and VLOOKUPS)

Additional Knowledge & Skills:

  • Attention to Detail

  • Effective time management and multitasking skills critical

  • Excellent verbal and written communication skills

  • Presentation skills

  • Experience with continuous improvement programs and Lean solutions

  • JD Edwards experience preferred


HS Diploma or equivaent required

4-year degree in business or related field or equivalent experience

Physical Requirements:

General Office Demands. Computer based work.

Must be authorized to work in the US. Sponsorship is not available for this position.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$21.03 - $35.05

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!