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Tomorrow's health is... Defining a new possible.

Sr. Market Research Manager (Health Systems)

Irving, Texas Job ID JR0096561 Category Market Research Post Date Sep. 15, 2023

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Improving Health Outcomes for a Better Tomorrow.

Location: Dallas, Texas

Travel: less than 20%

Role type: Full Time

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical Solutions & Services (PSAS) delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, McKesson’s PSAS business is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

How You can Make an Impact:

We are currently seeking a Sr. Market Research Manager to join their Health Systems team with the PS&S (Pharmaceutical Solutions and Services) business in Las Colinas, Texas.

This role will be part of a nimble team responsible for the overall competitive/market and customer intelligence for our Health Systems segment. These programs leverage a data-driven approach to influence future market strategy and improve customer experiences.

In this role, you will be a key partner to our business unit leaders and product management teams and are responsible for gathering and synthesizing customer, competitor, and industry intelligence into potential sources of differentiation and value across a highly matrixed organization.

This person works closely with cross-functional teams to provide support through the identification, analysis, and distribution of timely / relevant business and competitive intelligence and actionable insights that inform the near- and long-term strategies for the Health Systems segment.

How You’ll Spend Your Day:

  • Provide actionable insights to sales team based on qualitative and quantitative customer research

  • Manage research projects and present findings in an easy-to-understand way

  • Research healthcare market conditions impacting health systems and pharmacies

  • Identify and propose solutions to key customer pain points

  • Research on competitors and present impact analysis

  • Manage the competitive intel platforms to capture market insights, define key themes and identify opportunities for action.

  • Communicate complex or challenging messages effectively to a variety of audiences

*This is not an exhaustive list; other relevant duties and responsibilities may be assigned at the needs and discretion of the business. 

What You’ll Need:

  • Typically requires 7+ years of relevant market research experience

  • Experience with market, competitive and customer intelligence research

  • Experience within healthcare required (Health Systems a plus)

  • Proficiency with Microsoft Office software especially in Excel and PowerPoint

  • Advanced skill in PowerPoint Data Visualization a must

  • 4-year degree in Marketing, Business or related field or equivalent experience; MBA preferred

Critical Skills Needed for Success:

  • Excellent organizational, execution and project management capabilities with keen attention to detail

  • Experience successfully managing high-visibility projects in a complex, matrix organization

  • Proficient at managing multiple projects with tight and often competing deadlines

  • Excellent listening skills and ability to build cross-functional relationships and influence without authority across all levels and functions

  • Demonstrates skill in analyzing data and the ability to tell a story

  • An exceptional and compassionate communicator that can translate data in providing clear and actionable insights (written, verbal and presentation skills)

What Makes You Excel:

  • Experience in sales or partnering with sales team

  • Vendor resource management experience

  • Strong ability to act independently with sound business judgment

  • Flexibility to take on different roles and duties as required

  • Ability to adapt and thrive in a dynamic environment

  • Passion and enthusiasm for healthcare and our customers’ success

  • Experience with Salesforce, Marketo and Ceros software a plus

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$106,100 - $176,900

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!

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