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Tomorrow's health is... Defining a new possible.

Operations Manager

Duluth, Georgia Job ID JR0103652 Category Field Operations Post Date May. 01, 2024
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Operations Manager is accountable for planning, directing, and coordinating all distribution activities for the distribution center. This pivotal role encompasses team development, order accuracy, delivery service levels and performance. The Operations Manager plays a critical part in the distribution center’s success by driving operational goals, fostering collaboration and actively promoting team engagement.

Responsibilities:

  • Plans, schedules, and reviews workload to ensure targets are achieved. 

  • Ensures supervisor responsibilities are outlined, and expectations clearly defined to maximize accountability and effectiveness. 

  • Maintains a safe environment, positive workplace morale, efficient work standards and develops leadership and teamwork. 

  • Effectively develops distribution center supervisory teams through coaching, mentoring, and training. 

  • Ensures warehouse operations comply with all federal, state, local and company policies.

  • Monitors and helps controls associated DC expenses.

  • Develops and implements improved processes and procedures, leading with a continuous improvement mindset.

  • Plays a key role in managing KPI’s to ensure safety, quality and on time delivery. 

  • Prepares and analyzes reports, presentations and data with respect to operational planning and execution. 

  • Builds relationships and fosters collaboration with other DCs, Sales, Inventory, and facilities.

  • Rolls out and administers policies and practices related to the operation, ensuring team member comprehension and accountability.   

  • Analyzes operating and delivery procedures, systems and schedules and all other distribution center activities to identify potential efficiency improvements and cost-savings.

  • Utilizes appropriate performance management system to assess, measure and address employee performance. 

Minimum Qualifications:

Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

Critical Requirements

  • 5 + years operational knowledge or production environment experience 

  • 2+ years effectively supervising, embodying a hands-on managerial approach with a predominant focus on direct engagement and active presence on the operational floor.

  • Exceptional leadership skills with a demonstrated ability to engage, motivate, and guide a diverse team.

  • In-depth knowledge and expertise in all facets of operations management, encompassing strategic planning, process optimization, resource allocation, and team leadership to drive operational excellence.

  • Proven ability to develop and implement strategic initiatives that drive operational efficiency and effectiveness.

  • Proficient in effectively collaborating and communicating with teams across various functions in a matrixed environment.

Additional Knowledge and Skills

  • Excellent organizational skills 

  • Efficiently manage time and prioritize tasks to meet deadlines.  

  • Demonstrated ability to effectively handle, organize, and interpret data to derive valuable insights and inform decision-making.

  • Ability to be flexible with shift, including hours and weekend work based on business need.

  • Experience with the application of Six Sigma methods would be considered an asset.

  • Ability to take initiative and work independently.

  • Strong communication skills (verbal & written). 

  • Demonstrated ability to assertively seeks solutions at the root level of problems.

  • Strong computer skills:  Word, Excel, PowerPoint, Outlook

  • Behaviors aligned with McKesson I2CARE/ILEAD principles and values.

Education

  • 4-year degree in related field or equivalent experience

Physical Requirements

  • Multiple environments including office, warehouse, and refrigerated storage.

Schedule: Sunday -Thursday, start time: 5:00PM - 3:00AM with the flexibility with shift, including hours and weekend work based on business need.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$66,000 - $110,000

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!

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