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Tomorrow's health is... Defining a new possible.

Clinical Case Educator

Cary, North Carolina Job ID JR0113961 Category Tele-Health Nursing Post Date Jul. 05, 2024

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

A Clinical Case Educator requires the credentials of a Registered Nurse. In this role, a registered nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. The ideal candidate has great communication skills, problem solving skills, and must be self-motivated. This person will be driven to help team members to achieve the mission of providing high level of care to patients. This position is a telehealth position. The nurse will report adverse events and provide clinical interventions to the patient based on assessed need.

Shift Information:

Cary, NC – Monday-Friday from 9am-6pm EST and one night per week rotating to work 11-8pm. The nurses are required to report to the office twice a month for training and special meetings.

Fort Worth, TX - Monday-Friday from 8am-5pm CST and one night per week rotating to work 10-9pm. The nurses are required to report to the office twice a month for training and special meetings.

Key Responsibilities:

  • Counsel and educate new/existing patients on specialty drug therapies.

  • Adherence to contracted and accrediting regulations as indicated by drug specification.

  • Complete, thorough, and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.

  • Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.

  • Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.

  • Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.

  • Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.

  • Maintenance of patient demographic records, medical history, and records in accordance with federal HIPAA standards.

  • Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirements:

  • Degree or equivalent and typically requires 4+ of relevant experience or a combination of education and experience.

  • Active RN license in NC/TX

Critical Skills:

  • 5+ years of nursing experience with at least 1 year of acute.

  • Registered Nurse with current unrestricted compact state license or primary NC licensure. TX RN license is required for residents of TX

  • Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply)

  • Computer skills, including e-mail, word processing, spreadsheet and web-based programs

  • Effective orally and in writing communication, experience with motivational interviewing preferably

  • Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations


  • Associates, Bachelor or higher degree in Nursing or accredited nursing diploma

Physical Requirements:

  • Large percent of time performing computer-based work is required

  • Hybrid position-Office days required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$30.65 - $51.09

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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