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Tomorrow's health is... Defining a new possible.

Clinical Case Educator

Cary, North Carolina Job ID JR0098000 Category Tele-Health Nursing Post Date Sep. 08, 2023

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

We are looking to fill 2 Clinical Case Educator positions. One in Cary, NC and one in Fort Worth, TX. Candidates must reside within 1 hour drive to the office to be considered.

A Clinical Case Educator requires the credentials of a Registered Nurse. In this role, a registered nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. The ideal candidate has great communication skills, problem solving skills, and must be self-motivated. This person will be driven to help team members to achieve the mission of providing high level of care to patients. This position is a telehealth position. The nurse will report adverse events and provide clinical interventions to the patient based on assessed need.

Shift Information:

Cary, NC – Monday-Friday from 9am-6pm EST and one night per week rotating to work 11-8pm. The nurses are required to report to the office twice a month for training and special meetings.

Fort Worth, TX - Monday-Friday from 8am-5pm CST and one night per week rotating to work 10-9pm. The nurses are required to report to the office twice a month for training and special meetings.

Key Responsibilities:

  • Counsel and educate new/existing patients on specialty drug therapies.

  • Adherence to contracted and accrediting regulations as indicated by drug specification.

  • Complete, thorough, and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.

  • Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.

  • Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.

  • Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.

  • Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.

  • Maintenance of patient demographic records, medical history, and records in accordance with federal HIPAA standards.

  • Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirements:

  • 5+ years of nursing experience with at least 1 year of acute.

  • Active RN license in NC/TX

Critical Skills:

  • Registered Nurse with current unrestricted compact state license or primary NC licensure. TX RN license is required for residents of TX

  • Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply)

  • Computer skills, including e-mail, word processing, spreadsheet and web-based programs

  • Effective orally and in writing communication, experience with motivational interviewing preferably

  • Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations


  • Associates, Bachelor or higher degree in Nursing or accredited nursing diploma

Physical Requirements:

  • Large percent of time performing computer-based work is required

  • Hybrid position-Office days required

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$29.12 - $48.54

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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