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Tomorrow's health is... Defining a new possible.

Clinical Case Educator – Rare Disease

Cary, North Carolina Job ID JR0098632 Category Tele-Health Nursing Post Date Sep. 15, 2023

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Mission Biologics is dedicated to delivering the best possible care for patients battling a complex disease. We do that by bringing care into alignment: unifying fragmented services across the care continuum. Our mission is to help payors, biopharma companies, researchers and healthcare providers improve outcomes, accelerate access to care and reduce risk — all by focusing on the patient first. With a multidisciplinary approach, we bring deep expertise to a complicated diseases like cancer and neurological conditions.  


The Clinical Case Educator is an important role in our team. The nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. The ideal candidate has great communication skills, problem solving skills, and must be self-motivated. This person will be driven to help team members to achieve the mission of providing high level of care to patients.  

Must reside within a commutable distance of Cary, NC.

Essential Duties and Responsibilities

  • Shift Details: Monday -Friday 9:00 am - 6:00 pm

  • Counsel and educate new/existing patients on specialty drug therapies.

  • Adherence to contracted and accrediting regulations as indicated by drug specification.

  • Complete, thorough, and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.

  • Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.

  • Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.

  • Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.

  • Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.

  • Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards

  • Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirements:

  • 4+ years of nursing experience with at least 1 year of acute, inpatient care preferred.

  • Registered Nurse with current unrestricted compact state license or primary NC licensure.

Critical Skills:

  • Pediatric, Nephrology, Hematology / Oncology and or Rare Disease Experience preferred but not required.

  • Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply) specifically California (College Level Microbiology with Lab required)

  • Strong Computer skills, including e-mail, word processing, spreadsheet, and web-based programs.

  • Effective verbal and written communication, experience with motivational interviewing preferably.

  • Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.


  • Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.

Physical Requirements:

  • Large percent of time performing computer-based work is required.

  • Hybrid position-Office days required.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, pleaseclick here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$29.12 - $48.54

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!

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