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Tomorrow's health is... Defining a new possible.

Senior Operations Manager - Outbound

Bethlehem, Pennsylvania Job ID JR0112791 Category Field Operations Post Date Jun. 14, 2024

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is seeking a dynamic and engaging leader for the role of Outbound Operations Manager for our distribution center (DC) located in the Lehigh Valley region of Pennsylvania.

The LHV DC is the largest DC in the McKesson Medical-Surgical network with a warehouse team consisting of 500+ team members to support the business.  

If you are passionate about inspiring, motivating and developing team members, this leadership opportunity could further enhance your career journey and we want to hear from you.  From day one, you will be able to create a positive dynamic culture for your department and the entire DC, that reinforces our McKesson values.

Delivering top-notch service to our customers while also achieving performance standards and metrics is a daily goal of this leadership role.  Features within the DC such as automated induction, workflow management, pick to light, and automated storage retrieval systems facilitate meeting those goals. You will have the tools and resources in place to manage a highly successful team of individuals.

If we piqued your interest in learning more about the LHV DC and becoming a part of the Leadership Team, please continue to apply online.  We look forward to hearing from you.

Key responsibilities

  • 10 plus years in a distribution and/or operations environment
  • Lead large teams over multiple shifts, in a 24/7 operations
  • Automation and management system background
  • Experience with performance metric and process improvement
  • Strong financial and data acumen; ability to analyze and utilize to drive results.
  • Create employee engagement while building working relationships internally and externally.
  • Manage, train, and develop supervisors and associates through coaching, mentoring, and effective communication
  • Ability to highly motivate others and create a positive, enthusiastic, organized, and clean work environment with the utmost dedication to our team and customers.
  • Strong communication, critical thinking, interpersonal and organization skills with the ability to handle changing priorities and use of good judgement through stressful situations
  • Leading and supporting continuous improvement initiatives that improve customer care, reduces cost, improves service, capacity and productivity.  

Required Skills

  • Deep understanding of how all departments within a distribution center function and their interdependencies
  • Experience with automation and workflow management systems (JD Edwards)
  • Passion and commitment to continuous improvement with demonstrated success in leading and influencing team members
  • Must be a positive change leader with strong interpersonal skills
  • Strong critical thinking skills with the ability to see the “big picture”
  • Experience with Labor Management System
  • Advanced computer skills including typical office suite programs
  • Strong verbal and written communication, including presentation skills


4-year degree or related field or equivalent experience

Minimum Requirements
10+ years operational and managerial experience

Physical Requirements
General Office Demands

Position includes standing, sitting, walking in a warehouse environment

Must be able to carry and operate a laptop

Must be willing to work various hours in a 24/7 operational warehouse

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$87,500 - $145,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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